Tesla Motors in San Jose, CA


Share |

On this page you can find detailed information about the company Tesla Motors in San Jose, CA.

The following is provided current addresses and telephone numbers of all branches car dealer Tesla Motors, and using the card, you can easily locate it visually. Also on the page provides information on dealer Tesla Motors in other cities in the California.

Tesla Motors


Dealer Info:


Phone(s):(408) 249-2815
Address:333 Santana Row, San Jose, CA, 95128
  • Monday: 10:00 am - 9:00 pm
  • Tuesday: 10:00 am - 9:00 pm
  • Wednesday: 10:00 am - 9:00 pm
  • Thursday: 10:00 am - 9:00 pm
  • Friday: 10:00 am - 9:00 pm
  • Saturday: 10:00 am - 9:00 pm
  • Sunday: 11:00 am - 7:00 pm

Reviews on Tesla Motors

 
Sherry C. | 2014-11-21

Nice and open showroom reminding me of the Apple Store. Very helpful staff that answer questions and provide the low-down on the car options.

Current base model starts at $71k with two colors to choose from. Other colors cost additional. Option that gets the most added is the cool moon roof that practically covers the entire top of the car.

Retractable door handles and large HD center console touch display. Slick!

 
Francois M. | 2014-10-09

Yep, like some other reviewers mentioned they will profile you here. This happened about 6 months ago and I have since sent a letter to corporate so hopefully things have improved.

I came for a test drive and was promptly checked in by a sales person. A manager came by, looked at me and immediately asked the sales person to double check my ID to make sure I was old enough. During the test drive the sales person continually asked how school was even though I mentioned I was working already.

Obviously, I'm in the position to buy such a vehicle but completely turned off by how I was treated.

 
Jonamir Ian C. V. | 2014-09-20

I've been here a couple of times to check out the cars (huge fan of the company, Elon Musk, and his environmental agenda). This is a great place to ask questions about Tesla Motors, how the supercharger system works, the upcoming entry-level Model 3, etc. The staff have always been friendly and extremely knowledgeable.

I have always admired the retail approach Tesla has undertaken through its cars, and it shows through the thoughtful layout and presentation of this store. You can play around the big screens -- make your own Tesla with whatever color you prefer, options, etc.

The vehicles themselves are absolutely wonderful, a fine piece of engineering. I'll sometimes visit the store just to sit in one and play around with the beautiful LED screen. As you may know, Tesla vehicles have been getting consistently high marks in safety over the years (some even claiming their cars *break* the tests). When you're in one, you can tell this is a safe, luxury vehicle you can enjoy driving.

(I've never test driven myself -- though I mean to)

I should note this location does get a bit of foot traffic and might get busy/noisy during peak hours. I think that's why I'm docking a star here -- I really don't like dealing with families and kids when I sit and try to enjoy these vehicles haha

If you're a big fan, you can also get your Tesla swag here. I purchased a nice American Apparel track jacket for about $29 here.

A-

 
Connie L. | 2014-09-06

Took the Model S for a test drive-- amazing experience. We reserved our appointment about a week in advance. This location is particularly popular so make sure to call in advance.

Victoria helped us out for our test drive. She was extremely pleasant, knowledgeable, and professional. She explained everything clearly and accurately. It made our experience so much more enjoyable. There was no buying pressure, which is the BEST. The car itself is mind-blowing so there is really no need to uncomfortably push consumers to buy them. The demand is already off the charts. We will definitely look into purchasing one in the future.

 
Ward K. | 2014-08-15

When we knew what we were going to do and actually have time to visit this dealership, my better half scheduled an appointment online and within 24 hours they called to confirm the appointment.  Unfortunately we were not able to keep our appointment so we called to cancel.  We did however get to visit their showroom.  They had everything from the frame of the vehicle to show how it is designed to actual cars you can sit in to color and fabric swatch samples and the different types of rims to choose from.  What they also had was some cool stuff to buy like polo shirts, T-shirts, key chains, etc.  Showroom was very nice and clean.   One day when I save my pennies I will be back to actually put my hooptie to rest and get one of these premium electric vehicles so I can drive in the HOV lanes, park for free in various place and of course go green.

 
Russ H. | 2014-08-10

Great place to buy a car, but they are bogarting the chargers. Tesla advertises that owners can charge their cars for free at their locations. For some reason the manager at Santana Row Tesla leaves dealer cars that are fully charged cars plugged in all day. I believe this is a conscious decision and it goes against the words printed on their marketing material.

Please show some charging courtesy and unplug the dealer cars when they are full.

 
Scott A. | 2014-06-21

I would have liked to charge my car while I was there, but it is all but impossible to get to those parking spots. The test drive cars take up all the spots, and a lot of them aren't plugged in anyway. Way to treat a customer.

Thank God I'm passing through Fremont on the way home. It would have been nice to charge up while eating lunch at The Counter.
Lousy location...

 
Josh A. | 2014-06-14

Store is awsome!

 
Kenji Y. | 2014-06-02

Took a Tesla Model S for a test drive!

My experience from this store was the best I've ever had from a test drive.

From the person that answered the phone to schedule an appointment to me walking out of the dealership/showroom was very pleasant.

I was excited about test driving the Model S, but dreaded having to have a yet another sales rep sitting next to me trying to figure out how to sell me the car.  My experience at Tesla was everything I hoped for and didn't have any selling pressure.

Josiah gave me a test drive and he was extremely friendly and professional.
Explained everything as needed and just let the car and I talk.

I like the car, but more amazed with the customer service here.
It's a strange feeling to walk out of a dealership without any selling pressure.

As for how the Model S was, I think it's different for everyone.
Which car you come from, your needs, your situation.

 
Warren P. | 2014-04-12

I want one!

So imagine my glee when my homie was telling me that in a few years they'll be providing more "affordable cars" for us folks that don't really have a 100 $tack$ lying around! In the meantime a man can dream can't he?

 
Vincent C. | 2014-04-01

1st time at the Tesla Showroom, great car, gotten sign up for the test drive! If I have the budget, I would totally buy it! Can't wait to see the SUV in person next time.

 
Teleshia D. | 2014-03-16

Can I justify the price--no gas needed, no oil changes, 2 trunk spaces?? These cars definitely turn heads but once you get in one, you can understand why they are so popular in the tech driven Bay Area.  Sign up for the test drive event so you can actually put the rubber to the asphalt. Other than that, you can hop in one of the floor models, fidget with the aesthetically pleasing even if scarce tablet like console and feel the supple leather. The reps are unlike typical salesmen. They are really young and don't appear to be annoyed by the hordes of people who come in to just touch and see these cars.

 
Allister D. | 2014-02-20

Thanks to Soraya for the experience! She has great knowledge about Tesla and gave me helpful info about the car. We took a tour inside the vehicle and she answered all my curious questions. I didn't know anything about the car, so it was helpful to have a person with such passion and to take the time to help me. The customer service at this location is great. It's such a care-free environment with no type of pressure. Employees are here to help you and guide you through the whole vehicle

 
Cody M. | 2014-02-12

I love this place the staff has great knowledge on Tesla and really seem excited to share this great car to the San Jose Area. All of them are very friendly too make a trip down now!

 
Trishia P. | 2014-01-13

It was cool to go into Tesla Motors and look at the latest models. Right now, S.O. is obsessed with the S Model. Unfortunately, we aren't there yet to be dropping this kind of cash (maybe even ever, haha) but wow what innovative technology and stylish interiors.  Staff was present and answered a lot of our questions. Screens and other informational walls have exhibits to show off interiors, colors, and engine detail. You can also test drive a Tesla if one is available or make an appointment to come back. Super fast and super quiet.

 
Colin C. | 2013-11-30

This state of the art showroom will certainly re-define the expectations and execution of all customer service related aspects of the Car industry as a whole.  Competitive vehicle manufacturers would be wise to observe Tesla's execution, they are above Par here.

I personally have a career in the car business,  and am fairly knowledgeable about alternative energy vehicles.  

Out of curiosity, i stopped by while doing some shopping, and chatted with the Representative There was only one person manning the whole showroom,  which was quite impressive.   He was cordial, informative, and an all around great guy.

He offered to schedule a test drive and i politely declined, because i was just looking to glean a little information for personal reasons.  

in the showroom they had a beautiful Moldel S that i sat in,  and a rare Tesla roadster that looked really cool with a full carbon fiber body kit.

This little electric car company has certainly made a great first impression, and will undoubtedly make an impact in the car industry that will be felt forever into the future.   Other auto-makers and dealers across the nation should be taking notes, what these guys are doing WORKS!!

now i just need to get the inheritance from the Rich uncle i never had in order to afford one!

 
Vinky I. | 2013-11-14

A small but beautiful showroom for Tesla's electric cars. Teslas are the talk of the town and having a chance to get a feel of the car is an awesome experience.

The first I noticed was the elegant screen in the front, where most of the dashboard buttons are. So cool! It's got everything you need on an iPad-like touchscreen. In front of the car, in place the engine, there's a giant hole/space for your to put stuff in. Impressive.

The showroom staff don't really bug you and they're usually quite busy with other customers. It's fun to just explore the inside a Model S and to play with the little things. Automatic door handles ftw.

 
Diane D. | 2013-10-16

Great place to bring out of town guests or to at least see what these cars are all about.

I had a great time.  The salespersons were very knowledgable and the chance to take photos was fun.

Friends even got some TESLA logo items.

Yahoo!

 
Robert H. | 2013-10-03

The Tesla Sedan S is an amazing car.  It has superb handling, acceleration, braking, and interior. The quality of this car is superb. And the larger lithium batteries (optional at purchase) produce a range of about 265-325 miles,

Internet radio (not satellite radio) is free and I listen to stations from Chicago, Portland, Montreal, Mexico, and Paris! The sound system is superb; I recommend buying the upgrade from a good sound system to an excellent one.

At first I had trouble getting appointments at their dealership, but they are now very responsive.

Plus, it is an American car and that is important. Tesla is selling cars in Europe and Asia but they have not outsourced manufacturing jobs as many others have; they build all their cars in the US and that is wonderful.

 
Lynn C. | 2013-08-19

Pretty cool store. Came in here with the bf because he's a car salesman and he wanted to check out what it was like there. Lets just say we spent an hour in that store just looking at the cars. This place doesn't even need salesman!!! The electronics sell it themselves. You just go up to the touch screens and it tells you all about it. There's also a separate screen where you can choose the color, interior and all that for your choice of tesla and you get to purchase it in the end. Of course it won't tell you the price butttt it's fun to do to customize it. It sold me!!! Now just to get a job that makes enough to purchase one...

 
Erwin F. | 2013-08-19

As far as this shop and presentation, it's 4 stars for presentation, displays, attitude and information. I like the fact that the Tesla S has a great tablet-like center console display panel. But will I buy a Tesla?

At the dawn of the auto era after Daimler invented the horseless carriage, and rich people were driving Rolls-Royces, the automobile was nothing more than a fancy new toy for the wealthy. A hundred or so years later, we have the Tesla. Sorry, it remains a fancy toy for the rich who have money to burn. There is no way you can justify an expensive car like this to rationalize "savings" realized by less gas consumption. Now if these cars cost within the realm of Honda Accords, then we're talking.

 
Harry P. | 2013-08-17

See I don't particularly like electric vehicles, mainly because they are appalling little snot boxes where everyone who drives them drives 10 miles below the speed limit.

Well most mainstream electric vehicles that is. Not the Tesla Model S.

I don't have to go on about why the Model S is a fantastic car, that's what the ownership advisors are there for. And car reviewers, its been reviewed far too many times.

This store though, located at Santana Row in San Jose, is a very clean, well-kept, educational store about Tesla and the Model S. They have several cars that are almost fully operable (with the fact that you can't drive away in it) to play with, a skeleton frame of what drives the Model S, and many super friendly employees that are willing to answer the millions of questions that we as gas guzzlers have about this wonderful vehicle.

I made an appointment to test drive one of the Model S for my friend 2 months ago, as me being less than 25 years old cannot test drive the vehicle, as per their policy. No biggie though, it's for insurance reasons and I was able to play with the 17 inch screen.

Today (8/17/2013) was the appointment, and yes I live too far away so we did arrive late but we walked in looked around and found one of the ownership advisors, Patrick.

Can you tell where this is going already? He checked us in; got my friend's driver info, and we were off to the car. Very close to garage, the car was almost fully loaded with the exceptions of a few things and we were off. Patrick was very knowledgeable about vehicle, answering most of our questions to the best of his ability. Yes there were some questions he wasn't able to answer (not allowed to) but a quick Google search on my phone answered it soon after.

The total drive was about half an hour at most, the car was quiet, fast, albeit a bit bumpy, but it was so amazing. Our ownership advisor though, made me want a Model S even more now. We discussed my friend's situation with his driveway, possible ways to charge the vehicle, and cost of ownerships. I was always looking into cars, what to get, reason for it being a terrible buy, but Patrick was able to put majority of my doubts out the door.

What are the doubts you may ask?

Wack-ass price tag, and it can only be serviced by Tesla (which makes it a bit annoying since living in the North Bay, getting to Tesla in Fremont would be kind of a hassle).

Maybe I'll actually get the car when I get a raise at work. I look forward that I place my order for the car. And I know whom to contact too.

Awesome, friendly, knowledgeable, didn't look down on us for being too young, and didn't seem bothered by the ongoing list of questions that we may have. Can't go wrong with asking for Patrick as your ownership advisor at Santana Row.

Woot woot, enjoy your visit and test drive!

 
Kelly B. | 2013-08-12

I had a lot of fun here checking out the cars. I happened to end up here twice in 24 hours. I usually avoid Satan Row, but was going to Cocola bakery for French Macaroons and decided to stay and check things out.

First visit: The cars are so nice! And I love that you can get in them and put your grubby little paws all over the inside and outside. And no salespeople bother you. If I could afford one, I would buy one. The technology is incredible. They're that amazing, and anyone who poo-poo's these cars is just hating.

Second visit: Salesgirl (or whatever you want to call them) really, REALLY knew everything about the car. She must eat, sleep, breathe Tesla. I was blown away by how easily she answered questions and didn't even have to stop to think about the answer. And she was so darn NICE! Kudos to Tesla for training their reps properly!

As we were leaving, a group was having fun stuffing one of the adults in their party into the front storage compartment and closing the hood. Pretty cool that they let you goof off like that!

Anyhow, yes, I would buy a Tesla if I had the money. Hoping they make something at a lower price point so that the common folk can have a piece, too.

 
Dylan R. | 2013-08-08

The garage at Santana Row has a charging area reserved exclusively for Teslas. Some of the spots are usually taken by cars the dealership owns, but current Teslas are also welcome to park there. No problem at all with that; it's a great idea.

There is also one other charging spot in the garage for general use. Lately, the Tesla dealership has taken to parking one of their demo vehicles there. It is parked all day, well past the time needed to charge it, and there are always plenty of empty spots in the Tesla-only area.

My guess is that some over-eager manager came upon this tactic to encourage owners of other EVs to, instead, purchase a Tesla. But the reality is that it actually comes off as an extremely dickish move. It not only hurts the Tesla brand, but it also hurts Santana Row, as owners of other EVs are less likely to go there knowing that Tesla uses the sole non-Tesla spot.

 
Annabelle T. | 2013-08-08

Great place to look at cars and sit in them! Oh my I want one! They don't get mad at you for looking! They want you to look!

 
Leonard Y. | 2013-08-02

Schedule a test drive, you won't realize how truly amazing this car until you get it on the road!

 
Grace B. | 2013-07-28

Tesla Motors was great.  The showroom was modern, contemporary with clean lines.   The display cars were also beautiful.  They have people there that actually want you to sit in the cars and get a feel of it.   There were also TV screens where you can interactively play with to get demos, build your own cars and also look at charts of the different energy usages in the United States.   There are also merchandise to buy if you wanted tshirts that said Tesla on it.  

Great place.

 
Leah H. | 2013-07-20

Came here looking for my next toy. The cars are amazing. 17 inch display is standard! I can definitely see myself in one of these. Anyway, the staff were super friendly and knowledgeable. I got the base model and it is coming very soon.

 
Pierre B. | 2013-07-15

Once the Tesla Menlo Park store closes to allow for the Arrillaga developments, this will be the only Tesla store in the Silicon Valley. Thankfully, they've recently expanded because the store was crowded enough as is.

The staff isn't pushy and will ask you if you have any questions and leave it at there. There are a couple of Model S cars in the store that you can sit in and interact with. However, ever since the MotorTrend COTY designation, test drives are in high demand and usually require a deposit toward the car.

 
Phill E. | 2013-05-31

friendly workers, but forreal, 102,000 before tax. the cars are nice though!

 
James L. | 2013-05-19

love the car and everything else; best mileage and trunk spaces.. not to mention, 17 inches LCD control your whole car...

 
Andrew B. | 2013-05-06

I was killing some time before a flight home and decided to stop in with a coworker.  Neither of us were really in the market or have ever really been Tesla fans (wasn't impressed with the Roadster I drove once, I'll stick to my Miata) but we actually had a pretty good time.

The Model S on display were cool, but I'd much rather concentrate on the showroom than the cars.  

We walked in and started looking at one of the two cars immediately as you come through the door and someone came up right away and said everything was unlocked and to play around with whatever we wanted and to let them know if we had any questions.  The whole thing was very low-pressure, and I never felt like they were being pushy.  When we started looking at the bare chassis another sales guy started pointing out details (where the electric motor was mounted, how small it was, etc) in a very casual way.    

I don't know if they just immediately pegged us as window shoppers or what, but everybody there seemed pretty friendly and engaged without being pushy.  I can't say that I'm in the market for a Tesla now either, but my opinion of the Model S is definitely a good bit higher than it was before we stopped in.

 
Jan P. | 2013-05-05

The Tesla Motors store has been at the Row for some time now, and on an early Saturday stroll, I decided to pop in with a friend and really check it out. There are three Teslas displayed inside -- two, the newer model, are available to sit in and explore while the third (in back) is a limited first edition with a price of $125,000 (up for sale). Of the newer model, the white one is a base model (still pretty sweet, at $70K) while the black one is the type S at $95K.

The employees here are young, really friendly, and super knowledgeable about the vehicles. I was able to chat with O---- for about half an hour, quizzing her on various aspects of the Tesla, and she was able to answer all my questions succinctly. I didn't know much about the Tesla going in, and am now a fan.

Things to note:
--Teslas are fully electric -- no need to go to the gas station anymore.
--You do not need to install a charging station in your home. There is merely a three-prong plug that will go into any outlet.
--You charge overnight and are good to go every morning with 300 miles to the charge.
--Unlike polymer batteries, charging frequently does not drain the life of the batteries (there are 7000 batteries inside the vehicle).
--Since it's fully electric, there is no traditional motor under the front hood. Everything is in the rear under the hatch trunk. So you have the hatch trunk to the rear and an actual trunk in the front under the hood (like a Porsche).
--The chassis is made of light aluminum -- still quite sturdy and strong, but allows for a comfortable weight to the doors and allows the vehicle to catch good speed.
--Apparently the vehicles received a five star safety rating -- great for families.
--The size is comparable to an Audi A7, a tad larger than the BMW 5-series but smaller than the 7-series. It's super roomy inside and has a nice middle console area for handbags.
--The airbags are weight sensitive -- meaning, the force of deployment is adjusted depending on the weight of the passenger. Great for small people like myself.
--You also do not need to service the vehicle every x amount of miles or even go in for an oil change. The main things to maintain are the tires, brakes, struts, etcetera.
--The type-S is faster than a Porsche 911 Turbo, looks slicker, and fits more people.
--When you depress the pedal, you do not have to wait for the vehicle to change gears and gain speed. It kicks in right away.
--Roadside assistance comes with the vehicle (as not every tow company will likely know how to repair the vehicle).
--Apparently the base model costs $700-$900 per month to own. Steep for someone who does not make six figures and has many other bills to pay.

Tesla does not sell the vehicles through traditional car dealerships. You just order online and can pick up at this location...or you can pretty much walk into this "store" and order your Tesla. Since the vehicles are made to order, you can customize just about everything. In addition, add-ons are not thrown into packages -- everything is individual and costs only about $1500 to add to your vehicle (e.g. upgrading to all leather seats versus the base leather-like material). You pretty much get to pick and choose.

Some of the vehicles are also displayed in the parking structure behind the store. These are for test drives and I'd recommend taking one for a spin with the sales associate. They'll take you on the 280!

The colors at the moment are kind of limited at nine options that are fairly muted or dark save for the white. In addition, despite it's safety rating, I'm curious as to how the vehicle would be fixed if it were involved in an accident (I'm guessing it would be costly). A selling point is how much gas you'll be saving on, but I want to know how much my power bill will skyrocket...

Though I won't be buying a Tesla anytime soon, if I were able to, I would actually choose a Tesla over any of its German competitors due to all the benefits stated above. It looks really sleek, is quite roomy, saves on gas, and makes for a decent family car. I mean, c'mon, I can just plug it into an outlet in my garage! Plus, it's American made. The store is definitely worth a visit; it's actually quite fun and there isn't pressure to buy. My experience was more informative than anything else.

 
Jackson D. | 2013-04-27

I walked in here not knowing what to expect at all. There was 3 cars and a few sales people along with a few videos you could watch on the car.

Two of the cars were open to go ahead and sit in and push buttons. The sales guy was more than happy to answer both mine and my friends questions. He was enthusiastic about the car and the details of it. He encouraged us to sit in the car also.

If I had the money I'd think about buying one for sure which is a way different view than in had before I came in.

No pushy sales and friendly people glad to answers questions make this a fun stop.

 
Eric C. | 2013-04-19

I wouldn't ever think a dealership in Santana Row would ever move me but this place probably brought me 10% closer to actually getting the Tesla I'd never really buy. Sales guy wasn't pushy and was knowledgeable.

I liked checking out the car, watching the video and using the touch-screen TV and all but the kids and families running around with zero intent to purchase just killing time while waiting for their reservations were too much after about 15 minutes. That brings it down from five stars.

 
Jonathan B. | 2013-04-07

So first off, I'm completely in love with the Tesla Model-S.  Of course, considering the price, I don't own one.  But every time I see one I feel like I'm looking into the future.  

This review isn't on the Tesla Model-S; it's on this particular sales location.  I've been to several locations around California and I like this place the best.  Talking to the staff, you'd think they were the ones that designed the car!  They always answer my questions completely and are enthusiastic about the product.  This is the only location I've been to where anyone can actually sit in the car and get a feel for the future.  The store is always packed with admirers but I've never had anyone mind if you just jump in the back seat and sit there for a while.  They sell a bunch of really sharp looking Tesla swag too.  I really hope that Tesla makes a profit in Q1 2013.  I love this car and the progressive thinking of the company.   It's nothing short of historic.  

If you're in the Santana Row area and want a fun experience then check out this Tesla dealer!

 
Linnea E. | 2013-04-04

why do people get so excited about this place? sorry, not a fan.  even if i had the money, this is so not the car i'd buy.

 
Hasan K. | 2013-04-02

Went here with my parents who are interested in Tesla Motors for the Tesla Model S, so we stopped by here to get more info. Staff was really friendly, but store was very busy. I just wish they could control the crowd a little more and have enough space In the store. I also wanted to see the Model X since it looks so cool, however I understand that there is only one prototype model. Really interested and plan on stopping by so my Dad can get a test drive. Thanks Tesla hope on seeing more models rolling out. Keep up the great work.

 
Andy M. | 2013-03-06

If you're in the market for a Telsa vehicle and want to see more than what the internet can provide then I highly recommend visiting the Tesla store to see their latest model in the flesh.

I visited whilst the Model S was on display and it is an amazing vehicle. They also stock Tesla merchandise for all the Tesla fans.

 
Rose F. | 2013-02-23

They have the coolest car ever!  I think in the future we won't be needing expensive gas to load on our cars... all we just need is to plug our cars in the laundry room...  so green and so great!  i will own one someday and post the pic here in yelp!

 
David O. | 2013-02-16

super fun place to visit to see and experience the future of automobiles.   Cool staff, fun facts, good merchandise and a totally cool car sitting in the show room.

 
Linda N. | 2013-02-14

You want to order an eco-friendly car. So here it is, there are Associates there to help you out. They have a model car on display it changes out from time to time on what the factory is making at that time or up coming time. They have all kinds of color swatches from paint to the interiors. You can take home a booklet with you for you're consideration.

 
Palash A. | 2012-10-06

Come here and play around with a Tesla! If you are well dressed they will let you sit in the drivers seat and play with the controls. They figure out quickly though if you are not a prospective buyer and are not quite as accommodating after.

The design of the shop is cool because you can easily compare the Tesla car inside with one of the fancy luxury cars parked on the street outside through the glass wall.

 
JoeJet J. | 2012-09-23

Great customer service, always looking for someone to help.   Merchandize was shiny and colourful.   And large portions seemed to made out of plastic, composites.

 
Kay F. | 2012-09-09

Actually a bit disappointed. Love the car, or from what I know by EDUCATING MYSELF. I have never been "profiled" at a store, ever. But I felt that way here when the hubs and I stopped by to check this car out. We were genuinely interested in purchasing one as one of our colleagues recently received one as a gift. Maybe it was because of what I was wearing? I was wearing a Beavis and Butthead shirt with some shorts (mind you, I was using my valentino bag, maybe it wasn't flashy or logo'd enough for your profiling?) and was circling around the car to get to know more about it, hoping that a sales representative would approach us, but NOPE. One SA was busy with a family inside the car, so that's understandable while another SA was busy accompanying people on the side. Meanwhile, there was this one male SA who was busy with the iPad to even notice us circling the car and that we were eyeing him for some assistance. Nope. He was on the iPad for the whole 5 minutes we were there.

Well, to the male SA busy with the iPad: Thanks, because instead of learning more about Tesla (and electric cars in general), we opted for a company we know more about and settled with an S550. Your loss, not mine.

The only thing great about Tesla is that they had these little brochures that unfolded into a mini poster... yeah, that's good for rolling up swishers since the folds hold the medicine quite nicely. And it was free.

Lesson in this story is that you should honestly never profile anyone (ahem, Tesla). You never know, that raggedy looking woman with the tattoos and piercings might not be as frumpy as you think! :)

 
Anthony V. | 2012-04-01

Great experience. Would recommend everyone to check out the place!!!

 
jhon k. | 2012-01-02

Poor staffing by newbie sales people afraid to have people "touch" the cars. How fragile are Tesla cars that you can't touch a showroom model?? I know they're built out of Numi in Fremont, ca known for shody low quality production of Toyotas. Perhaps that explains the fear of easy breakage.

 
Winnie G. | 2011-10-31

It's like a miniature Tesla museum, except with real life size actual Teslas inside, that you can pretend to joy ride and sit in and experience how it would be like to be rich for a couple of minutes which everybody crowds around you, taking pictures. You get lost for a while, imagine your hair flying behind you with the wind making it look luscious. The jealous faces of those people that you leave being on the highway, while gunning your engine. While noting that your Tesla is actually more environment friendly that one would expect from a super car. Then you're drowned back into reality and it's time for you to get out.

The Tesla store is amazing. It sells it's products, has televisions and productions and just shows you everything inside and out of a Tesla. There's also gear that you can buy, as well as anything else that you might want to know and see about a car before spending your hard earned $$ on it. Right, some of the staff know as much as you do about the car, which is its expensive and good looking. Some actually take it seriously and could answer any possible question that you have!

It's noisy, planted right on Santana Row, but what's a better place to have such a store? I say, take a break from following your girlfriend or wife around and sit in a luxury car and pretend you're awesome for that moment in time. Then, book a test drive, so it becomes real!

WOOT.

 
E L. | 2011-09-03

Kinda disappointed with the Santana Row tesla store. The sales people didn't seem very excited to talk and even admitted to not having much information because "they're too close to the public." maybe they didn't consider me to be a legitimate customer even though I am seriously considering an S. Had they been more open I might have put a deposit down. I guess get your info on the web and do a test drive when the S is in dealerships. Don't bother with the store.

 
P G. | 2011-09-03

Check out their 'Juicing" station in the main garage, close to Tesla Motors.

 
Scott P. | 2011-07-07

Even though I am not in the market for a Tesla, I wandered in... more like I was drawn into the bright showroom to check out this electric marvel.  The salesperson I talked to was very cool.  He let me check out the car and we got into an interesting discussion about the Lithium Ion batteries.  Also, we happened to see the same episode of "Top Gear" that featured the Tesla.  I liked the no pressure approach to the showroom.  I was treated well, even though I was there to window shop.  This showroom is great way for Tesla to build a positive relationship with people.

 
Elena C. | 2011-07-05

This would have to be a paradise for any car lovers. Get your info about the vehicle from the many touch screens or associates, see and touch the Model S,and if you are lucky, schedule a test drive.
Besides that, the store has a superb customer service. My hubby bought me a jacket there and the zipper was broken. When I brought it in, they didn't have the color and size I wanted. The lady offered to order it for me and even bring it to me. She called me when it came in and I picked it up. All the other representatives are also excellent customer service providers.
Now I hope Elon Musk will read this and give me my own Tesla. I would like the metallic blue, please!

 
Erica S. | 2011-05-09

This place is a cool looking showroom.  Didn't realize that they have so many color choices for the car.  Orange or white would be my color of choice.  :)  The staff are friendly and not pushy at all.  Didn't get to test drive the roadster here, but I did get an opportunity through a friend who was able to borrow one for the weekend through the dealer.

At first, I was hesitant in test driving it, but I was quite surprised how comfortable it was.  It is a pretty low car so it can be scary when you're driving behind and/or next to another car.  Since there's no shifting required, it's easy to drive for those of us who can't drive stick, but I don't like how when you let go of the gas, the speed drops dramatically and abruptly.  Overall a fun car to drive, but not an ideal everyday car.  Not sure if I would spend that much on one even if I was able to afford it.

 
Tisha G. | 2011-05-04

I want. I WANT I WANT I WANT I WANT I WANT I WANT I WANT.

I WANT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This place is nothing short of amazing. First of all, consider the fact that there is a store smack dab in the middle of Santana Row with not one, but TWO CARS inside of it. Sunk in yet? Okay. Now consider the fact that they are totally badass. Okay. Now consider the fact that they have touch screen computers to show you in real-time how customizing your car would look like. Now consider the fact that they are 100% electric cars, look like a million bucks, start at 125 K, goes from 0-60 in approximately 3.2 seconds, and you can order one in the store. WOWZA!

One thing I noticed right away is how personable and patient the sales people are with the never ending questions from curious people waltzing by. I was very happy to slip into one of the two babies that were in the showroom but very reluctant to get out of it. I had a great time getting to know a little more about Tesla, what they were all about, and it really made me want to get one! The speedy little things are adorable. I mean really... who wouldn't want something that sexy, fast and eco-friendly?

 
Veronica S. | 2011-04-26

Santana Row is probably the most appropriate place to house Tesla Motors, granted all the "car aficionados" that like to frequent the row.

They have one car in the showroom but Tesla staff is quite knowledgeable and helpful.

Even if you aren't here to buy your next Tesla, it's fun to check it out!

 
Kim N. | 2011-04-25

This place is just a madhouse. I expected a slightly bigger space but Im not sure that would've mattered. Wall to wall people taking pics and trying to climb in the car. Im actually more interested in the Model S but that's got a while before even a prototype shows up for test drives. After a few minutes of pondering what to do, one of the employees turns happened to recognize as a long time employee of Manresa in Los Gatos, so we chatted a while. Is it scary that I'm recognizing front of house employees of restaurants outside of their normal contexts? Anyways, nice showroom, just waaay too small....

 
qirk z. | 2011-04-16

I was able to attend Saturday's grand opening at 10am. Was one of the firsts into the store at 10am and mention the Facebook post to ask for a ride. Joe took me out in the green Roadster parked in the garage.

Quick and Quiet and Green (like the Roadster I was in).

 
Joyce H. | 2011-04-13

I went to the grand opening today it was a lovely event.

I am always astonished by how friendly the Tesla staff are. I had a wonderful time getting to know the owner, Elon Musk, engineers, sales and IT staff.

I thought it was really nice that the owner, took time to talk to everyone.

Tesla is a wonderful company and the Model S, the full-sized battery electric sedan, should be amazing.