Stevens Creek Kia in San Jose, CA


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Specialties

New and Used auto sales, parts, and service.

We promise your experience here will be fast, fun, and friendly.

History

Established in 2014.

Family owned and operated.

Stevens Creek Kia


Dealer Info:


Phone(s):(408) 533-1500
Address:3566 Stevens Creek Blvd, San Jose, CA, 95117

Reviews on Stevens Creek Kia

 
Laura S. | 2015-03-20

I had a very positive experience at Stevens Creek Kia. I knew I wanted to buy a new Kia Soul, and I saw a good price online at this dealership. I got a quick email response and the email conversation was very helpful. When I came in this past Sunday I found the entire team there to be helpful, professional, and low key. They gave me a very fair trade-in deal and a solid price on the car, which I absolutely love. I highly recommend this place.

 
Weston R. | 2015-03-18

They will lie to you and run your credit over and over, even after you leave, even if you don't buy. They might even break the law to sell you a lemon.

They knowingly sold me a lemon. My car had a bad odometer and they sold it to me anyway. There is a spot on the contract where you have to write the miles, and they just put a made-up number there and hoped no one would notice. I took it to service to get fixed, and the service guy initiated the unwind for the deal, I had to give back my 2012 Jeep Patriot after about a week. Apparently its totally illegal to sell a guy a car with a doctored odometer.

Lo and behold! When I gave it back, they told me that I could have a brand new Jeep Patriot for the same price I paid for a 3 year old one with a doctored odometer! I just acted like a sucker when I walked in the first time. YOUR TAKE-AWAY: DON'T WALK IN HERE IF YOU MIGHT BE A SUCKER.

When I think about these guys, I think about the two big lies they told me. One manager told me that I could have an under $200 payment on a three or four year loan for my purchase. Then he told the finance guy to write me up for a three year loan for $250 a month or so. The second lie I caught was by the finance department. Before I signed the application, I asked the credit guy to guarantee me that he would only run my credit once. After he promised me, I asked him again and made him promise me all over again using different words. There was no ambiguity, we both knew he was promising to only run my credit once. Then I signed, and he immediately ran my credit twice.

Now if you let someone associated with a car dealer try to explain this lie, they will tell you that inquiries at car dealers only count as one aggregate inquiry. This is the industry line, they have to run it once each with several banks to get you a good deal. Only I have seven credit inquiries now, and I walked in with four, and I had their promise they wouldn't do this to me. The unethical wackjobs at Stevens Creek Kia ran my credit a third time when I was forced to return the car a week later. I can't even think about that violation without choking up with anger. This was a week after I gave them my credit application, I am still afraid they might just keep running it.

 
Rich W. | 2015-02-26

I'd like to share my amazing experience with the team at Stevens Creek Kia.  I was looking for a Sportage EX and had contacted several dealers via the Internet.

Got real lucky when Greg Kimberly, all-star salesman at Stevens Creek Kia responded same day with a price quote that nobody else could beat.

I told Greg that I was very interested in purchasing the Sportage and would stop by next day.  Upon arrival first thing he asked was if I wanted to test drive the car.  Absolutely.  

After short test drive I was totally sold on buying that Sportage.  Greg worked with Mark Amad - super friendly Sales Manager - to prepare an official price quote.

Shortly after I was working with Michelle Dadar - Finance Manager and another amazing team member - to complete the purchase agreement.

The entire experience with the Stevens Creek Kia team was no stress, no pressure, no gimmicks.  Just really friendly, courteous, and honest people working with me to complete the transaction.

Fully recommend Greg, Mark, and Michelle, to anyone else looking to purchase a Kia from regular folks without they hype and games a bunch of other dealers still play.

 
Jessica C. | 2015-02-07

Hands down the best set of guys on a team. After searching for my new car I came across Stevens Creek Kia I already knew I loved the optima just wasn't too sure If I could afford it.  Also wasn't completely stoked about having to find a car by myself,  being a woman it's easy to get taken advantage of..... LADIES YOU KNOW WHAT IM TALKIN ABOUT!!!! I had gone to so many dealerships that week and was completely exhausted I was sure there wasn't anything out there within my budget.... With my head down and my heart broken I started to look at used cars.... how lame. One evening after dropping my boyfriend off at work I decided why not take a look at a couple of dealerships down the street... my last stop was Kia I'm not gonna lie I prayed before getting out of my car...... to my surprise Haveed.... approached me as I was drooling over the optimas.... my dream car.... even though it was close to closing time he was very patient. MARK PAGAN is the manager and helped make me feel at ease... With that being said we decided to run my credit just to see... I knew I had a few student loans and wasn't feeling too optimistic. It was late and I knew I kept these guys way passed closing and they were just as tired as I was so we decided the beat thing would be for me to come bacm in the a.m. fast forward to super bowl Sunday Mark text me GREAT NEWS! I qualified without a co-signer and was right at the price I asked for I was ecstatic! Let's just say the Patriots weren't the only ones that won that day... Tony Kalib in financing worked his magic and gave me the deal of a lifetime. These guys are just amazing they found me the perfect car at the right price and it was even a hybrid. I love my new car guys!!!! The fact that I'll be saving a ton just in gas I'm one happy girl.  Mark Rogers made signing my life away not nearly as scary as I thought I'd be. These guys are a riot. Thank you for everything. LADIES ASK FOR: Mark Rogers, Tony Kalib, Haveed, and of course MARK PAGAN for some A+ CUSTOMER SATISFACTION.
Muchand respect to the Kia Familia!!!!

 
Laurel R. | 2015-02-04

This place is where you wanna go if your looking for a smooth car buying experience. Anthony found me exactly what I wanted and we took it out for a test drive with out me even asking. I told him I loved the car but I would have to come back later in the month. he looked at me and told me that i would drive off the lot with this car today. I left that day with the exact car I wanted and happy with the customer experience. Michelle was so great in finance and she made everything painless. I would recommend them to any one.
Thank you so much Anthony and Michelle

 
Ryan P. | 2015-01-25

My girlfriend and I recently purchased our cars here (pre-owned, under $8000), and had good experiences.  We each got good deals, and were approved for financing at decent rates despite neither of us having much credit history, or high income!

 
Jack L. | 2015-01-21

This is my annual trip to a Kia dealer service department to verify the odometer for the overstated EPA MPG claim. I called and spoke to Jim H., who says to come on down.

He looked up the VIN, found a service bulletin and applied a software fix to the AC/heater. They also did a multipoint inspection.

He had offered to text me when done, but I wanted to look gaze at the new cars. Jim was extremely courteous and we talked while he was filling in paperwork, after the car was checked out, etc.

A month later I got my debit card. Will repeat again this December.

 
David W. | 2015-01-21

I had a quick and easy evening leasing a Kia Soul EV last night.  James in sales was easy to talk to and understood what I needed without much effort on my part.  Michelle in business was patient with my questions, and at no time did I feel pressured.  I got the exact deal I wanted, and the exact car I wanted, and I would definitely do business with them again.

 
Pratik K. | 2015-01-02

David called me back and made the matters worse by accusing me of going on the internet and writing reviews. He said its a shameful and cowardly to write a review on yelp. He asked me to revise the review which i promptly denied to do so.

 
Bee V. | 2014-12-30

Mark Pagan is amazing great transaction my sister was able to get a new car. Great Deals great place amazing sales person mark is.

 
Dennis S. | 2014-12-20

We had a fantastic time at Stevens Creek Kia today.  Mark greeted us pretty early, but not before we'd had a few minutes to look on our own - which was quite nice.  From that moment on, we were treated excellently.

Mark is a fantastic listener who made what we wanted the first priority.  I tend to be a slightly high maintenance customer (with enough humor to keep it from being overly obnoxious, I hope).  Mark was very attentive to all of my quirks, and treated them as though they were perfectly normal.  He made it clear that he was there to help us get what we wanted - and though a lot of people say that, Mark really came through.  We got exactly what we came in for and liked most, and we got a great price.  I've never left a big purchase quite so happy.

On a personal note, Mark and Michelle were just great fun to work with.  These purchases can take a little time (especially when you're doing two at once, as we were), and they were so aware of that.  We were checked on and updated frequently, moved through every process quickly and efficiently (but personably), plied with plenty of water, and even offered food on several occasions.  Mark and Michelle both had great attitudes and good senses of humor.  It made the process so much more enjoyable than it could have been.

Once the sale was complete, Mark was very helpful and proactive in helping us learn about the features of our new vehicles.  I had the feeling the entire time I was there that I was among friends who wanted me to be happy and to be treated fairly.  And the deal I walked out with at the end of the day totally reflected that.

 
Alondra M. | 2014-12-18

Car shopping can be exciting, stressful and overwhelming at times. Looking for a new commute car, I visited all of the major dealerships on Stevens Creek. I was highly recommended to check out Kia. Tony was my sales person and he sold me an Optima! He listened to what I was looking for in a car and took the time to look over their inventory to help me find precisely what I was looking for. He took the time to show me all the features that this great car has. He allowed me to drive the car along my usual commute route. He even bought us dessert and snacks during our drive. He explained all the available options and features I could get. He made what can easily be a frustrating and exhausting task much easier and pleasant. I left there with a brand new car and the satisfaction that I had made a great choice. Thank you Tony for your help! Thank you also to Mark and the financial office.

 
Kathleen C. | 2014-11-20

Sales : My sales guy Ruben was awesome !! He was polite , patient , listened to what I wanted and what I didn't want and not pushy . I came in with a budget and told Ruben I didn't want to go over bc I didn't want a car payment and that's what he got me . I am now and proud owner of a new 2014 Kia Soul . This guy was so cool he even offered to help me clean out my trade in ( my old car was a disaster haha ) . I give my buying experience 5 stars .

Services dept : We closed the deal at night around 10 ish so no one was in to wash/ detail my new purchase , so the manager told me they'd call me to bring it in to wash / detail . I was ok with this until the detail guy  took a week to work on my vehicle . When I finally got a appt for a detail I waited for a hour and 45 min bc they double booked . My sales guy was pretty helpful with the situation but it was really out of his hands . I finally got my car back and guess what ??? It wasn't that clean , in fact who ever cleaned my car left foot prints and marks on my seats / doors . Also when they pulled tape off my doors they chipped my paint ( I didn't notice until I drove to a car wash later that day I thought it was still tape stuck to my door ) . I'll post a pic, it's hardly noticeable but on your new car that's just something you don't want to see .

 
Hoa P. | 2014-11-18

Bought a optima sx on memorial weekend. Two weeks ago I notice the rear light housing fills up with water condensation. 1st I call the kia close to me which is san leandro and left a message. San Leandro of kia  never responded so decided to call Steven Creek Kia service. Jim Hockok picked up phone. He was so knowledgeable and friendly. I went there and they took fantastic care of me. They work on my car right way and i had a great time talking to all the service poeples. I live 36 miles away but from now on i will only go there for all my car service.

 
Angel J. | 2014-11-12

I've been to four other dealerships from all brands and this is hands down the best one there is in town. Anthony Giannosa was so patient with my wife and me. Mark, the sales manager, was trying everything on the computer and phone to get us a loan that we were happy with. Didn't feel pressured and were treated with respect even though our credit is crap and had no down payment. Thank you guys for all your help from my family and me.

 
Omar G. | 2014-10-20

These guys are full of shit. Advertise fake prices....to bring you in and then try to lie about not having the cars in stock anymore. "Frank" which probably isn't the old ass managers name....with a 1920's suit he probably bought at goodwill tried lying to our faces about selling a car...but having a similar car in stock for $30k more then the one they were advertising. Low and behold they made a mistake on the advertised price and instead of owning up to the mistake he tried lying and saying they sold it. Then offered us the same car for $30k more. After asking for print out and verifying with the ad they posted online and verifying the vins......walla!!!!! Boom the same car magically appreared. Don't try and lie to customers....it's not a best practice to stay in business. Your lucky I don't get a lawyer about false advertising prices.

Let me give you feedback Kia Stevencreek. The reason you guys make mistakes like this is because you are all incompetent. Starts from the top and moves it's way down. Managers lying to customers......sales reps  withholding information and trying to cover up for managers.

P.S........Suck it!

 
Robin T. | 2014-10-12

Ok - it took a couple days (and saying I gave up) before I got a call back, but I did schedule service here because it's just so convenient to me, and ultimately, it was a great experience.  

Service advisor (Jim) was friendly, very professional, courteous, didn't treat me like an idiot just because I'm not a man (thank you!), and frankly, having been to three other local Kia's for service over the past 3 years, this one was definitely the best of the bunch.  

Car was ready on time, no surprises, they explained all the findings, and returned the car to me newly washed and ready to go.

Will be scheduling there again.

 
Benjamin M. | 2014-10-09

I came in to Kia because a family member told me I'd love the Optima with the features it came with and also it would fit a tall guy like myself in it easily.

The sales guy was great (I unfortunately forgot his name) and was easy going. He let me take the car for a spin and I over all enjoyed the sales guys appropriate amount of information given to me.

However this is where the rating fell through the floor. When the drive was over I asked the sakes guy if he had a card. When we went inside for him to get one. The sales manager came over to me asking if I was buying the car. When I said no he asked why. I told him that I wanted to check out other options out there. He instantly started trying to haggle. Apparently this is his deal. When I told him the one on the lot wasn't what I was looking for he tried to sell me a used one that wasn't what I wanted either.

After telling the manager many times that I was only interested in the year and model I drove he accused me of not having enough money and implied I could only afford a used vehicle. At that point I told the man after nicely saying I was going to leave a few times "Listen, you are pissing me off. I am leaving before I start to yell at you.". Even after that warning as I was walking out the door he kept on me. So he got a very loud "Shut up!". As I walked out the door.

Needless to say. I will NEVER come back here again.

 
Jeff P. | 2014-09-29

First off, let me say that this is one of the best dealerships I've ever worked with, and I've been to quite a few! I happened to stumble upon a used car on the dealer website (an almost-new Nissan 370z) and went to check it out. I was greeted by James who showed me the car and let me spend some quality time with it. I came back a week later for a test drive, but James was busy helping another customer. Instead, Ruben helped me out and took me on a test drive.

After the test drive, I decided to get the car. Ruben was very patient with me as I spent the next several hours trying to negotiate a price. And I must say, these guys gave me a superb deal! I was very happy with the willingness Ruben and the sales manager had to really work with me and get me a price that fit within my budget.

I also thought it was really cool that this dealership provided free hot dogs, popcorn, and soda to all the customers that came in that day. Thanks again Ruben!

 
Melissa M. | 2014-09-21

When you get tired of dealing with the bullship from Kia Capitol make sure you come here.  Work with Mark, or Tony, or Dave.  Their customer service is exceptional and they will make you a deal you would not believe.  Just make sure you are realistic on what you are asking.  I'd say that for any car you want to purchase.
Thanks guys for making me love the car buying experience.  I'm going to send all my friends to you.

 
taylere d. | 2014-09-07

I just leased my first new car from Stevens Creek Kia yesterday. I am extremely pleased and satisfied not only with the customer service of the individuals working there but also the family like environment they maintain. I was helped by Anthony G and two of the Marks. Everyone was so friendly and personable and I never felt pressured Into anything on a time limit (like I did at other dealerships). They made having my dream car come true! Thanks so much to everyone at Stevens Creek Kia, I would recommend it to anyone.

 
Bryan A. | 2014-09-02

Great customer service. They were very understanding and patient with me and the entire process as I bought my first car. At no point was I left feeling intimidated or rushed. David greeted me and discussed all the differences between the models, then let me take a test drive. They luckily had a nice fully loaded cerified pre owned 2013 Optima EX in stock. Mark made sure did his best to make sure that I got the best deal I could get with my limited budget. Overall, I am satisfied with the vehicle and enjoyed the hospitality and candor of the enthousiastic team.

 
Denise L. | 2014-09-01

Stevens Creek Kia has made the purchase of my new 2014 Kia Soul very pleasant, thanks to Tony, Mark and Linh. They were all very helpful and informative. I was given several financing options to help me stay within my budget. I feel I was given a great deal and my payments are even lower than expected.

 
Marissa M. | 2014-08-26

What a pleasure it was doing business here.  From the beginning all the way through the financing.  We were lucky to get Michelle to handle our financing needs.  She not only went above and beyond our expectations and working with us on our payments.  The staff was wonderful and I would recommend this dealership to all my family and friends... Go here and ask for Michelle, she will handle your car buying experience as if it was her own.

 
Katrina P. | 2014-08-21

My car shopping experience at Stevens Creek Kia was so great I bought my car there. Mark was so helpful knowing I was really nervous about buying a car. Mark was great at finding the car I wanted and didn't have on the lot . When I came back to pick up the car he was very helpful and showing me all the bells and whistles in the car. Thank You  Mark and eveyone at Stevens Creek  KIA for a great car buying experience.

 
GINNIE G. | 2014-08-12

Typical used car sales strategy. DO NOT TRUST. Detailer is terrible. Brought my car to a mechanic and was told the vehicle had been in a minor accident, showing me the overspray. Kia claims this car has never been in an accident. Be warned. The Capitol dealership is better.

 
Manpreet S. | 2014-08-11

I recently relocated to bay area and needed a car.
I bought my car from Kia at Stevens Creek .
The staff was very helpful (Anthony,Mark and everyone )and answered all the questions I had.
I would definitely recommend this dealership to all my friends.

 
Nydia T. | 2014-08-06

Kia Stevens Creek was a wonderful experience in purchasing my new car. From the get go Mark Pagan took me under his wings and gave me comfort and peace about getting what I wanted and doing the best deal without pressure. His professionalism, his knowledge, his attention to detail and I might add his style makes you feel like you've know him forever and can trust him completely on his word. My car is perfect and pretty just like I wanted it, even down to the stitching on my seats. I love my car, I love Mark and I would recommend Kia Stevens Creek a 110%. And I look good driving down the street in my new Red Optima!

 
Nikki K. | 2014-08-03

When you want to buy a car, KIA is the place to go. Not only is the name reputable itself, the staff is phenomenal. Three people come to mind that not even this review can do justice for!! They are Anthony, Mark and Michelle.

Anthony, my fellow Italian :), was beyond helpful. From test driving cars pretty much all day, to his honesty, and helpful demeanor, he made the process feel like a piece of cake. He was very knowledgeable about all the makes and models, and helped me narrow down my options to what was PERFECT for me. Because of him, I made a solid choice on a car that I will cherish for ever!! He was so patient with me and was able to work a great deal, being as I was upside down with my trade-in. He also was super helpful in making sure that everything was transferred out of my previous car and into my new one; which was great because I almost walked out of there forgetting a bag in my trunk! :) Truly, I can not say enough great things about Anthony!!!

Mark...well let's just say you will fall in love with him within 5 minutes of talking to him. He is one of the managers, but you would never guess it because is not stuck up, rude nor does he think he is better than anyone! And that to me is very important!! He, who worked with Anthony, gave me such a deal!! I could not believe it!! I got just what I had asked for. He took his time to listen to my concern with having negative equity, and what I had hoped to gain from my new purchase, and tailored the deal to fit everything I had written on paper. He is more than a salesman, I truly can call him my friend!

Michelle-Hallelujah, is all I can say when I think of this lovely woman! Finally someone in finance who knows what they are doing! :) I had a very troublesome experience before with Kia Finance, but Michelle is a breathe of fresh air. She makes you feel like you are family, and is so helpful when explaining the finance process. She made sure I understood, thoroughly, what I was singing and went over every piece of information carefully to assure that the process went seamlessly. I just love her!

If you are thinking of buying a Kia, go to Stevens Creek Kia, and work with no other but these 3! I promise you that you will not regret it! :)

 
Victor L. | 2014-07-27

Visited the dealership on a quiet Sunday. The manager was very friendly but the salesperson was terrible.

I told the salesperson that I wasn't ready to buy a car that day and he lost all interest (or maybe wasn't interested in the first place?). The manager told him to take me for a test drive but he protested, mentioning my not wanting to buy a car today... right in front of me. I can take the obvious hint, so I didn't bother trying.

Told me the Forte hatchback is the same car as the Elantra hatchback, as if to say it wasn't worth test driving (which is a surefire way to not get me to buy the car). Didn't seem to know the feature set very well so maybe it makes sense. Needed to get someone else to explain the UVO system to me (that person was friendly and very knowledgeable however; I wish I had been talking to him instead...).

It ended up being a very short visit compared to the other dealerships that I visited that day. No test drive, not even a brochure offered. Not sure if I will be returning to this dealership, but if I do, I'll know who to avoid. One star each for the manager and the UVO guy.

 
Katrina A. | 2014-07-25

Just bought my own car with my own money for the first time and Hamid was super understanding of my budget and took as much time as needed to help me find the right car for my lifestyle. He was also really chill and friendly, making the experience less nerve wracking than I thought it would have been.

 
Michelle S. | 2014-07-18

bought my first car from tony and mark today!! great sales men great prices!! i can happily say they definitely took care of us and our car!! thank you

 
Roxy A. | 2014-07-15

First of all, if you have a KIA, you're already on the right path. Now, if you ever need anything to be done the same day, this is the place to go! This Kia has a great team under its house. Great service, entertaining customer service, very helpful and patient! Service was also very fast and reliable.

 
Ashley S. | 2014-07-13

I'll be starting school again soon and with only one car between me and my man, both of us in full time jobs in different towns, it would be too hard to figure out commutes without a second car, so we decided to go looking at some cars, and since we had noticed the relatively new Kia dealership next to the Barnes and Noble, we decided to stop there first.  It actually became our only stop. As soon as we started peeking around at the cars we were greeted by James, who took care of us from start to finish.

We took a look at several models but ended up test driving, and ultimately buying, a very nice 2014 Kia Forte LX in Abyss Blue. I never thought I'd be buying a new car, but here I am! James worked with us despite our low downpayment available and our lackluster credit, and we now have a brand new car that is within our monthly budget. At the end, the detailed didn't do a great job so James had me come back the next day to have it redone. My only complaint is that even after two detailings I still found plastic bits in the car, but that's a small price to pay for such great service.

We were first time car buyers, but James and his crew helped us through, and I would definitely recommend going through this dealer if you're shopping for a new car.

 
Nicki B. | 2014-07-10

After a bad experience at the Fremont KIA dealership I went down to Stevens Creek in hopes that it would just be "better than Fremont. " However it wasn't just better, it was great right from the start! Tony helped me look at all the cars and drove me around back to see cars that had just come off the truck. Then his boss Tony worked on the numbers with us right there. They were nice to each other and very nice to me. There were no sneaky talks in a back room that I could see and while we went back and forth on numbers I learned about their families and their backgrounds. I know that many customers might not be interested in that kind of conversation, but it mattered to me and it exemplifies how good and friendly the experience was from beginning to end- even when we discussed and haggled over price.

There were lots of things about it that worked for me. I didn't arrive til 8 PM but they never seemed rushed. It was getting dark so they drove 2 cars inside the dealership so I could decide on colors in the light, and when I still couldn't decide they didn't get mad or frustrated ( as I think the team in Fremont would) Instead, they gave me one of their service department loaner cars to take home so I could wait and decide with the light of the next day. Though I'd signed papers already, I had no buyers remorse.

They were patient, they stayed late, they made me a fresh pot of coffee and they explained everything every step of the way. I received excellent treatment by Tony, Tony, Mark, and Michelle! And the young man that washed and prepped the car couldn't have been nicer. After all that, Dave spent a long time teaching me how to use all the car's features.

I love the KIA Optima EX, and I am very grateful to have bought it from such nice people who obviously care about customer service. I feel I paid a fair price, and I've gotten follow-up texts from Michelle the Finance Mgr, and calls from Tony the Sales Manager to thank me & make sure that I'm a satisfied customer. I enjoyed meeting everyone at this dealership and I appreciate all of their efforts! I highly recommend leasing or buying from the people at Stevens Creek KIA. I will definitely be back when my lease is up!

 
Barbara S. | 2014-07-10

Got a dead battery late in the afternoon. Even though they didn't have one on hand they called and had one delivered and put it in, with no installation charge, in about 45 min. The BEST service I have ever had from a dealership. There's even a Borders Books , with a Starbucks, right next door so you can amuse yourself while you wait for your car. Thanks guys!

 
Thomas H. | 2014-07-02

We had a PHENOMENAL experience buying our KIA at this dealership.  We called initially looking for a specific model and with 200 cars available, they had one of two that existed in all of Northern CA/NV.  Though we had never been to this dealership before, Anthony and the team, including the Management, greeted us and took care of us like we had been there many times.  The experience was completely hassle free and we would certainly recommend them for all of your needs.  Looking forward to the first service coming up soon...

 
Alexandra L. | 2014-06-13

Came to this Kia dealership looking to buy my first car. The salesman James was amazing. So friendly and knowledgeable and a pleasure to deal with. Would have given 5 stars but the management was a bit... difficult to deal with. Could have had a deal on the spot, but chose the chase us out into the parking lot with their rhetoric when we tried to leave. James on the other hand brought us back the next day and sealed the deal. Definitely see him if you plan on coming here to buy. Now the proud owner of a 2014 Kia Soul!

 
David B. | 2014-06-12

My experience at Stevens Creek KIA was phenomenal.

I went in looking for a used car priced under 20k, and found a perfect 2011 Scion TC. Took it on a test drive and was immediately satisfied with the condition of the car. In total I drove about three of their used cars, priced in all different categories, and the mechanical/vehicle conditions were next to perfect.

My sales experience working with Anthony and Tony was completely free of hassle and I was on my way with my *new* car.

Make sure this dealership is first on your stop if you plan on car shopping on Stevens Creek, and make sure you send your friends and family there as well!

 
Ryan C. | 2014-05-15

I came to this Kia dealership after having a less then great experience at the Honda dealer down the street. I had two sales reps help me during my time here and they were both informative and honest about the cars I was test driving. Originally I was looking for a used car, but was not able to find what I was looking for. Mark Pagan showed me a new car that was EXACTLY what I was looking for. He gave me a great deal and I ended up driving off the lot with my very first "new" car. Very happy with my 2014 Kia Optima.

 
Cassandra F. | 2014-05-11

I have being looking for a trustworthy shop to take my Kia Sorento...

Went to Capitol Kia for a simple question and the people there at the service were totally rude, they wanted me to make an appointment so they could answer a sample question about the sunroof of my car.( I just wanted to know if it was normal for the sunroof to be closed the way it was) they were totally unhelpful...

So I went to the Kia Stevenscreek and when I got there, two of the gentlemen who where working on that day helped me... they were on it right away..

Alex and Daniel answer all my question and I was very comfortable with the answer!

then i preside  and made an appointment to get my car diagnosed .. they called me to tell me what was the problem, then i order the parts and as soon as the parts got there they fixed, it might had taken little longer of what i expected, they even offered me a rental, which i decline, but the problem was solved.. Woohooo! for now on this is my place they will take care my baby because they care..

Thank you guys, I will recommend this place , because Kia Stevenscreek service care center are 100% customers satisfaction..

 
Jonathan R. | 2014-05-07

Just bought my very first "new" car from Kia over the weekend. The staff (mark Rogers in particular) went out of their way to help me get this vehicle. They even offered me lunch while I waited. Very knowledgeable and easy going. And you can't beat Kias warranty. Awesome experience.

 
Chan O. | 2014-04-21

This place is new and is pretty amazing. I was planning on getting a car and was hoping to shop around and did not realize that I actually had a KIA dealership close by. After ready so many review of this place I decided to come by and talk to a gentleman name Mark Pagen from all the review. From the start he was a great guy, gave you all the time you need, and willing to work with you. I have to admit I gave him a hard time but hey he is honest with you and I honestly believe he won't lie to you. I think anyone that is looking for a car consider a KIA and think about coming down to the KIA on stevens creek and talk to Mark. He will help you. Also, just want to as I was able to walk out of there happy with my new KIA OPTIMA SXL.

 
Pomegranate T. | 2014-03-01

Had quite a pleasant experience here. The gentleman who helped me was Mark, and by reading the other reviews here, looks like he's the main salesman. I knew I wanted to buy a new car, but I couldn't decide between the Kia Rio, Honda Civic, and the Toyota Corolla. After a lot of research, I finally decided that the Kia Rio was more in my budget. However, I was skeptical at first because Kia doesn't have the same reputation that Honda and Toyota does. But after speaking with a co-working of mine, I was reminded that when Honda and Toyota first came to the US, lots of people were skeptical of Japanese cars. But now, they're some of the most reliable cars on the market. My co-worker (who is an expert with cars) believes that Kia and Hyundai will one day be where Honda and Toyota are.

Now moving on to the actual purchase itself! Good thing I went with Kia. I saved myself around 6-7K by steering away from the Corolla or Civic. Mark worked really really really hard to get me the price that I wanted. I almost felt bad for him at the end because I could see he was frustrated that the big boss wasn't giving me the final price that I wanted. So I had to give a little bit of wiggle room. But I still ended up saving a crazy amount of money and got a super good deal. If you're looking to buy a Kia, I would come to Stevens Creek Kia and ask to meet Mark. Don't bother with Capital Kia or Dublin Kia, come here!

 
Alan J. | 2014-02-27

Today I went in to Stevens Creek Kia to just look at some cars with a friend who will be getting his license soon.  We were just going to look at what kind of cars they had, but it turned out to be an amazing experience.  I had the pleasure to meet with Will, check out a few different options and go on a test drive.  There was no pressure to buy, they were understanding of what we were looking for and effectively narrowed down our options to find a car that suited our needs.  Although we aren't in the market for a car yet, I would definitely consider Stevens Creek Kia when we are ready.  The service there is top-notch!  I would give this dealership the highest of recommendations for anyone out there looking to buy a car!

 
Gabriel P. | 2014-02-26

I had a pleasant experience, when buying an Optima EX from Steven's Creek Kia. The Manager was cool and the Salesman (Mark Pagan) was funny and entertaining. Great place. Great people. Highly Recommend This Dealership.

 
Don P. | 2014-02-21

Came once there and met mark pagen. Mark as very friendly and honest what I needed. He helped me select cars on their lot he knew which car I was interested in and helped me out alot. The general mangers were also helpful in the end

 
Amy H. | 2014-02-17

On 2/15/14 I purchased my first new car, a Kia Forte 5, from this new Kia dealership on Stevens Creek.  Overall wonderful experience!  Mark balanced offering his assistance and providing help, with giving my boyfriend and me time on our own to peruse the lot and discuss our options.  I would highly recommend working with Mark as he was also able to close out a remarkable deal for us and was incredibly personable, direct, and honest.  Gino, the manager, represented this new Kia location well as he was also very helpful and down to earth.  Now that I have had the Kia for a couple days I am nothing but excited and happy with this purchase.  It's a wonderful car that provides top-notch accessories and options for an unbelievable price.  Driving the car is fun and it's absolutely beautiful on the inside and outside.  Highly recommend coming here for a Kia!

 
DeDe K. | 2014-02-06

I purchased a KIA Soul over the weekend. I had a very pleasant experience with the staff at Stevens Creek KIA. Mark and Gino were great to work with. The car I wanted was hard to find because I wanted the Soul ! with the shabang package (completely loaded) and in Alien Green. Apparently this vehicle is not easy to get. I had previously been in touch with a couple of other local dealerships, who ended up dropping the ball on me. Once I contacted Mark, he was on it and promised me he could get the car within a day. He and Gino had to locate the car over 75 miles away but they delivered to me as promised. While waiting in the lobby (which was a few hrs due to negotiating getting the car delivered to Stevens Creek), Mark offered to have lunch delivered to me. I didn't take him up on his offer, but that was a nice touch. Mark is easy to talk to and very knowledgeable with vehicles. Once the car arrived Mark went over everything in the car, and how to connect my iPhone/bluetooth to the car's system. I love the new car and my experience with Stevens Creek KIA. I would recommend purchasing a KIA through them. They just opened at this location and I'm sure they will be successful because of the professional staff.

 
Debra L. | 2014-01-28

I typically hate having to shop for a car, but my other lease was up and it was time. I'd been to a few other places and had the same experiences as usual, and then I stopped off at Kia. The service was fantastic and the newer models of Kia were nothing like I expected! Mark Pagan (sales) was knowledgable, enthusiastic and made the whole experience great! I would definitely go back and recommend at least stopping by and checking this place out if you're in the market for a new vehicle.