Maserati of Stevens Creek in San Jose, CA


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On this page you can find detailed information about the company Maserati of Stevens Creek in San Jose, CA.

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Maserati of Stevens Creek


Dealer Info:


Phone(s):(408) 983-5400
Address:4520 Stevens Creek Boulevard, San Jose, CA, 95129

Reviews on Maserati of Stevens Creek

 
Christopher Z. | 2015-04-20

This is the best Maserati dealership in the Bay Area.  Staff are extremely knowledgable and accommodating.  A salesmen named Yuri patiently walk me through the car I was interested, answered my questions and tracked down the extract car I wanted in his inventory.  And their general manager, Gretchen, stayed late so I could test drive one more car before making my decision. You honestly wouldn't expect the staff of such a luxurious brand to be so nice but they really are.  I would recommend Smythe Maserati 100%!!!

 
Denizey L. | 2015-01-25

So my fiancé and I are thinking  of getting  another car. So we've been shopping  around.  Yesterday  my fiance  went in around 2pm to test drive the GTmc, to get a field for it. I had to work so I wasn't able  to go so I told him to go without  me. Anyways  the original  person that was helping him wasn't available. So it was a younger gentlemen  that helped him, (he believes  his name was Eugene). Eugene  was friendly  and helpful.    It was after they test drove the car that made my fiance  upset.

After talking to the original person  that was helping  him when they got done test driving  the car,  some other sales person  came up to my fiance and starting  questioning  him whether  he was serous  about getting  the car and if he can afford  it. Now I know he wasn't dressed in anything  fancy  or sharp, but that doesn't  mean he can't afford to the buy the car. You don't know what he does for a living  or what I do. And how much we make a year. Whoever  that second  sales person is you disgust me!Shame on you for judging  someone  based on how they were dressed.

I myself have been discriminated against,  because  I'm mixed race,so I know how it feels. We will continue  car shopping, and if he likes the GtMc. We will go somewhere  else to buy it. Even if we have to go somewhere  outside  of here, and have to drive far to get it. But we won't be going there.

 
Michael H. | 2014-12-09

This place is quite new but everyone I encountered inside was awesome!
Saw an ad for a deal on the Ghibli which piqued my interest so I went in one day after work to be greeted by Miguel but did not take a test drive that day.
Then was referred to Walter when Miguel was unavailable the second time I was there for the test drive and Walter is great. He not only described the function of the car in great detail but also showed his love for the brand and told lots of great stories about the car and the brand. I have also spoke with Nick who works at the shop in the back and he was also very helpful with more technical details
During the following week, I went for another test drive and they were totally cool with it and weren't too pushy comparing to other dealers that I have encountered on the same road.  

They treat customer with respect and were extremely helpful with current promotions and deals going on. I did not end up buying a Maserati because of other reasons but I would highly recommend going to see Miguel & Walter to learn and buy your dream car!

 
Beverly F. | 2014-09-24

The car buying experience was enjoyable and reasonably stress free. The sales manager, Dave Christianson was knowledgable, friendly and helpful. I would recommend this dealership for either browsing or buying. The financial dept. was efficient and helpful as well.

 
Tracie S. | 2014-08-24

Highly recommend Walter R! We did not purchase our car originally from Stevens Creek Smthye Maserati, but will definitely bring our car in for service. Walter was a caring professional when I needed help while traveling out of town.  If the service is this fantastic after the sale, I can't imagine how great the experience would be picking out your new Maserati. Thank you Walter.

 
Zel T. | 2014-08-06

I took my car there today for wheel repair and they provided me an excellent service !
THX David !

 
JJ L. | 2014-06-01

While we didn't purchase a Maserati - during our search for a new luxury car we spent quite a bit of time considering Maseratis.  We spent a lot of time with David at Stevens creek.

He was patient, professional and knows Maseratis and also offered us a fantastic price. Plus he is just a great overall car guy!

Highly recommended.

 
Shayne F. | 2013-09-17

Unfortunately for me, my experience at this new Maserati has not been pleasant.  I was excited about a new dealership/service Maserati opening in SJ.  I have plenty of positive experience with Redwood City and SF but they are not too close to me!

You will notice 2 things when you call this new service dealership:  1.  You will ALWAYS get a voicemail even when trying to book a simple appointment.  2.  No one ever calls you back.  Really frustrating.

I hope things get better here....

 
Robbie L. | 2013-09-16

I wish you were able to give negative stars. I am extremely disappointed in the lack of customer service responsiveness. I left four messages in four consecutive days for a security issue happening on my 2009 QP with zero call returns. I spoke with the receptionist who said she would personally deliver the message to Jake and Justin, the service managers. It's now been two weeks and have not had a call returned. I decided to go to the Redwood City dealer to handle the issue who were responsive and fixed the problem in less than a day. It was exciting to hear that a dealer was opening in San Jose. Hopefully they can get their act together someday.