SnS Auto in Sacramento, CA


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On this page you can find detailed information about the company SnS Auto in Sacramento, CA.

The following is provided current addresses and telephone numbers of all branches car dealer SnS Auto, and using the card, you can easily locate it visually. Also on the page provides information on dealer SnS Auto in other cities in the California.


Dealer Info:


Phone(s):(916) 927-2209
Address:2337 Cormorant Way, Sacramento, CA, 95815

Reviews on SnS Auto

 
Azuresees n. | 2013-02-05

Sorry you had that experience, Tomasz. Mine was quite different, and better, thank God.... I bought an '07 9-3 Sportcombi from him.

Both he and Tom from Tor's did a stellar job prepping my "new" car. This was in Sept. 2012. It had **it brakes and a couple of other items that needed replacing. Including its 90K service (major service). He replaced the rotors--NO CHARGE, AFTER the sale, so I can't bitch about that!

He took care of all that stuff without any BS. Just did his business with it. I've had the car 5 months now, and I've had no gripes..

My goal is to stick with a GOOD Saab...I'm liking their safety reviews, and hope that the maintenance, (availability with good parts  etc.)  justify my staying with them for now.

 
Tomasz G. | 2012-09-06

I'd give SnS Auto minus 1 Star, if it was available.

I found Steve's SnS Auto searching for a used Saab 9-3 on Saabnet - a go to site for Saab enthusiasts.  
When asked about car's mechanical condition, Steve referred me to his long time mechanic Tom, who allegedly worked on Saabs "for decades" at Thor's Saab in Lompoc. Tom  and I had two phone conversations, and on both occasions I was reassured that car had an oil change, had an antenna mast replaced, and "needed nothing". Steve concurred saying that Tom goes through his cars "from one end to the other." After some back and forth with Steve, we settled on a sale price, and I agreed to pick up the vehicle in Sacramento.

Upon my arrival in Sacramento, I found Steve utterly unprepared, all forms blank, and dealer sale form missing, though I had given him all my personal information several days in advance.

As per car condition, it had immediately audible - squeak-squeak-squeak sound while idling, and when I commented that one of the pulleys might be going, Steve matter of factly replied that it had 6-12 months before it needed to be replaced. (!?)  As I could only peek under the front, I noticed some oil condensation on the oil pan but dismissed it thinking that it might have been a quick oil change or leaky bolt. I had run the carfax and it came clear so I pulled the trigger and bought the car, a 2002 Saab 9-3 with 86k on it on August 3, 2012.

Here is a list of issues I found in the the two weeks after the purchase:
- leaking power steering line at the reservoir
- condensation of oil I spotted - was diagnosed to be leaking timing cover
- sound I noticed - was actually not a pulley but worn out AC compressor's bearing that is waiting to fail, and if it did, it would have shredded auxiliary belt and left me stranded in the middle of nowhere. Glad I didn't have to be towed to SF from Sacramento.
- no power at cigarette lighter - no GPS for me I guess
- no backlight to CD/radio -  can't operate in dark, drove the car in daylight so didn't notice that at first
- ripped rear wiper
- zip-tied plastic seat trim on both, driver and passenger seats, as well as poorly re-installed leather cover on driver seat frame, on the edge of which I cut my hand while investigating and trying to install it properly. There were still plastic shavings strewn under the seat, where the zip ties were installed, making it look like a quick seat swap job.

The timing cover leak and AC will easily amount to $2000 in work/parts, if I decide to have them fixed. The list of issues directly contradicts what both Steve and his mechanic told me, which leads me to think that either Tom is completely incompetent or information was not disclosed.

All the while negotiating, Steve kept repeating that "unlike other dealers" he would "take care of the paper work within days of the transaction". This was not the case either. I had to send multiple messages asking when it'd be done. As of this review, I am still waiting on the title.

Dealing with SnS turned out to be a very costly mistake. I will my next Saab independently inspected as I did with my last so there are no surprises post purchase.

When thinking about buying a used Saab, stay away from Steve and his SnS Auto.