Marshall Auto Sales in Sacramento, CA


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On this page you can find detailed information about the company Marshall Auto Sales in Sacramento, CA.

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Marshall Auto Sales


Dealer Info:


Phone(s):(916) 924-0365
Address:5000 Madison Ave, Sacramento, CA, 95841
  • Monday: 9:00 am - 6:00 pm
  • Tuesday: 9:00 am - 6:00 pm
  • Wednesday: 9:00 am - 6:00 pm
  • Thursday: 9:00 am - 6:00 pm
  • Friday: 9:00 am - 6:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: 9:00 am - 6:00 pm

Reviews on Marshall Auto Sales

 
Good G. | 2015-02-19

BUYER BEWARE!!! BIG SCAM!  I purchased a small truck very recently and it completely shut off and is not working or starting at all. Stopped working on the freeway and had to have it towed. It turns out it needs a new pcm which is the computer. VERY pricey and hard to get without a VIN number. However, they sold me this small truck with the wrong computer in it to begin with. So it workd but the vehicle can shut off and BE UNSAFE AT ANY TIME. How is someone to know this ??? It was switched out for the sale,, so it only turns on for a short period of time and THEY KNOW THIS. When I went to order a new part or REMANUFACTURED PART, the company told me that the one that is in there is the wrong part. WOW!!! What a scam. Then I went in there all nice and they said they would order me the proper one but I would have to pay for it. I said OK and waited all week for the part to arrive and they kept ignoring my calls and they finally called me and told me the pcm part they ordered was wrong and they can't get me another one.  HMMMMMM what does this tell you ?? SCAMMERS ! I am calling channel 13 and going to the Better Business Bureau and will expose this scamming,," so called" car dealership. It's not like it is an Alternator or Tire or even an Engine that can be fixed and they made me FEEL like it was my fault and treated me like I didn't know what I was talking about. Terrible, Horrible Service !!!!! DO NOT BUY FROM THESE SCAMMERS PLEASE !!

 
Amanda C. | 2014-09-03

So I bought a car from this dealership a few months ago and it ended up breaking down and just needing a lot of work so I took it back and they did all they could to help me, but it just wasn't working out so I traded it for another car on the lot which was better. It's been about two months now and I'm very happy with it. It's a great car!!!

I really appreciate that they didn't give up and worked with me until I got something better. I would recommend this dealership to a friend because if something goes wrong, they try their best to help you out and make sure you leave happy.

 
Paul L. | 2014-07-16

If you have bad credit and stable employment, this place is a good alternative to dealerships like Paul Blanco's, or Creditmax. They can get you financed for a short term loan but the interest rate might be around 20% Apr.
Last year, I bought a very clean 2002 Honda Odyssey here. I have not had ANY problems with it at all. Great van! If you do your homework and are selective in choosing a vehicle that is suitable for your particular needs, you CAN find a good car here. When going to ANY used car lot, you have to expect that most of their cars are not in good condition. Have patience and don't be lazy (have a mechanic check it out before you sign anything). Take all the necessary precautions and you'll most likely be able to find a gem. Be sure to check your oil, wipers, anything you can think of, before you take delivery of your car. It's a used car, it won't be perfect but you can at least have them fix all the little things for you.
I had a pretty good experience and would recommend buying a used car here.

 
Janelle M. | 2014-03-02

I found out about this dealer through a friend who bought a car from them. My sales man was Dan. I looked on their website and a 2007 Ford Focus that had great mileage. I'm shocked about the negative reviews?!. Before I made my purchase I took the car to my mechanic and was told nothing was wrong all I needed was a oil change and replace the transmission fluid which Dan's boss agreed to do for me with no problems. I was even allowed to take the car home before even finishing up my paperwork and finalizing the sale. The only thing I wanted from my old car that I traded in was my new tires from it and they agreed! I bought my car 06/26/2012 still have absolutely no problems with my car and passed smog the following year with no problems either. Yes, I would recommend Marshall Auto sales to anyone. Keep in mind like any other used car dealer get the vehicle out by a mechanic you know and trust before making a commitment to buy and know info bought the car you buy. I've done these thing and trust me it will save your wallet in the long run. I worked with Dan so I would recommend working with him. He and his boss are not unreasonable they even paid half my following years registration fee!  I am a very happy customer and will definitely buy another vehicle hear. I hope this helps anyone thing about getting a car here.

 
Sergey S. | 2014-01-30

I got two cars from them one in 2012 other one in 2013 so far don't have any problems. Had multiple opinions from different mechanics before getting them. After all it's used cars have to inspect them. The only thing was missing on one of them is glove compartment insert, but they replace that. I don't know maybe I was lucky so far. One thing I like too say always check and check again before you get any cars from any used car dealers

 
Victor E. | 2014-01-04

SCAM SCAM SCAM SCAM!!! If you want to be robbed buy here!!! Read more angry customers, go to their Yelp reviews, if you click at the bottom of the page you can find even more. The car was garbage.
yelp.com/biz/marshall-au…
I found a car that seemed like a great deal on the internet, and I thought "it is a Honda. You cannot go wrong with a Honda Civic right? WRONG!
It looked great, from all angles, I test drove it and still felt great. The brakes jumped a little, but I figured brakes are not that big of a deal.
After DAN reassured me the car had been checked by their mechanics, I had test driven the car and it felt great, there were not any leaks anywhere, checked the engine oil and it seemed fine. I did not buy the warranty. Honda right? WRONG!!
I bought AS IS no warranty, I figured, a warranty of $750 on three weeks, and $150 restocking fee (dealer driving the car into the parking lot) if you return the car, a total of $900 is not worth it. Since nothing will show up in three weeks anyway.
Later after I bought it, I read other reviews in Yelp yelp.com/biz/marshall-au… , an uneasy feeling set in my stomach. Reviews of people that took their Marshall Auto Crap cars to mechanics, and were told the cars were fine. Next day the car broke down, so I doubt a mechanic would have found all the garbage, unless it was a certified Honda mechanic. But by then you will be $109 short, and with a car not worth a penny. SAVE YOURSELF $109, DON'T EVEN THING ABOUT GOING HERE.
Took it out of Marshall Auto Crap, drove it to Redding, 200 miles north of Sacramento. And it drove great. The next day the car would not start. After 4 tries it started, I drove it straight to Autozone, the battery was ancient. I figured, just a battery. I called Marshall Auto Crap, they said they will give me a discount on the parts with their dealer account, the discount I got was 5 dollars on a $100+ part. Next day, the car would not start. I talked to a couple of friends and they suggested it would be the starter. I replaced the starter, and Marshall Auto Crap also gave me a $6 dollar discount on a $113 part.
On the third day, the SRS light came on. I noticed the glove compartment was missing its holders, so when you open it, the thing falls open. Then when I went to check the fuse box, the lid was gone. Damn, a lid, no big deal. Since the fuse lid was gone, I thought, these schemers jumped the SRS light, that is why it just showed up.
I drove the car fine for 3 weeks, on the fourth I took a trip on some steep hills. I barely accelerated, I try to save on gas. The engine started to heat up, I called Marshall Auto Crap, and this time I spoke to MARK.
He reassured me the car had been check by his mechanics (he actually chuckled as he said this) and that if anything was wrong they will help me fix it. I did a little research, and tested the thermostat. It did not open all the way. So hoping that it would be the thermostat, I went ahead and bought all the stuff that you need to replace it and replaced it. Coolant, thermostat, seal, silicone. Altogether, $30. Tried the car again, the car heated up.
I called Marshall Auto Crap, Dan answered this time. I told him, that I had it, that I had to take the car to the dealership so that a qualified mechanic (unlike their mechanic who I obviously do not trust) would look into it, I told him the inspection was $109 and that it could be the HEAD GASKET and he told me he would get back to me, I expected them to fix it. I also told him about the SRS light, the battery, the starter, the glove compartment, the fuse lid, car vibrations on the highway, the seemed problem with the break. Stuff that only showed up 250 miles later. Stuff that at first I thought were small details, and that given the great price, I had looked over.
He told me he would get back at me and that it would take a while because he had another customer. He never called back.
$109 later at the Redding's Honda Official dealer, It was a head gasket. In addition, the front engine mount needs to be replaced, as well as the compliance bushings, tire rod ends, inner and outer boots, brake fluid flush.  
I thought, they looked fine when I saw them. So I went home, checked the boots, they had some sort of white stuff in there, I think somehow they had glued it.
I called Marshall Auto Crap, they will not answer their phone anymore. It goes to a voicemail, a voicemail that is full and cannot take messages.
I am showing up any of these days and letting them know what schemers they are, COMPLETELY UNETHICAL PRACTICE. Bad that I live so far away.
Better Business Bureau takes claims and complaints
bbb.org/northeast-califo…

 
Ren N. | 2013-09-11

if you enjoy dealing with DIRTY DOGS come here. I live out in the sticks and happened to find myself about 30 minutes away from their lot I called them to make sure they still had the too good to be true deal they were advertising, they assured me it was still there, I drive out of my way to check it out LOW AND BEHOLD the mini van of my dreams is...... missing? ya know this place will let anyone drive off with their cars and not even be aware of it, 2 guys working there, one in the office the other "selling a car" did not know where the van was, then they "remembered" a customer was out driving it, a customer who came in in between the time of my call and my arrival. but don't worry "would you like to see what else we have to offer" the men tell me "NO I want the 2008 Toyota sienna I came to see" long story short, they advertise a cheep vehicle that they no longer have just to get people in their door. A BUNCH OF LIARS is what they are, so no I would not fell comfortable buying a car from this place. nor give them the satisfaction of taking them up on their offer by looking around

 
Kim F. | 2013-09-02

Buyer  BEWARE, don't go here! I paid for a vehicle that broke down on the first day of purchase. They took it back but still charged a "processing" fee. That must be how they make money.

 
Steve H. | 2013-09-01

I bought an Acura at this "dealership" the salesman was a good guy, but I got sold a car that broke down 5 MILES LATER!!!! They say they have all of their cars checked out by a mechanic. Must not be a good one! The tires on the car were even separating, and they still made me pay them $350.00 to return the car!!!!! Too many shady things at this place