Lutes Mitsubishi in Sacramento, CA


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Specialties

Pre-owned Toyota, Honda, Acura, Subaru and Nissan vehicles.  Quality Certified Used Trucks...4x4 Dodge Diesel, Chevrolet 2500, Toyota Tacoma, Toyota Tundra.  Acura MDX, Toyota 4Runner, Jeep Wrangler, Jeep Rubicon, Toyota Highlander, Honda Pilot, Honda CRV.  If we don't have the vehicle you're looking for, ask about our vehicle locate service.  The future of car buying is here.  Nicer vehicles than the competition.....period !

History

Established in 2010.

After 20+ years in the car business, we know what people want...A Great Vehicle, A Good Deal and A Pleasant Experience.  We bring these things together in a comfortable environment and a newly remodeled store. Our goal is to make your shopping easy and enjoyable.  Visit us online at www.emotorswest.com for a history of the owners and how we strive to do things different.

Lutes Mitsubishi


Dealer Info:


Phone(s):(916) 266-6250
Address:2820 Fulton Ave, Sacramento, CA, 95821
  • Monday: 9:00 am - 7:00 pm
  • Tuesday: 9:00 am - 7:00 pm
  • Wednesday: 9:00 am - 7:00 pm
  • Thursday: 9:00 am - 7:00 pm
  • Friday: 9:00 am - 7:00 pm
  • Saturday: 9:00 am - 7:00 pm
  • Sunday: 10:00 am - 5:00 pm

Reviews on Lutes Mitsubishi

 
Ozzie J. | 2015-04-02

1st day i had it the navigation device malfunctioned and the e brake wasnt qorking. So i contacted Steve from their maintenance dept. Set an appointment and brought it in... they fixed the break right away. I had to wait about 2 weeks for the navigation to get repaired. All in all they took care of me and didn't charge me a penny. Thats excellent service. Thank you guys!

 
Oeun S. | 2015-02-27

Buying a car can be extremely stressful however at emotorswest the folks here took great care of us! Carl was our salesman and he is a man very passionate about his work! He made us feel very comfortable and really helped us get the best possible deal. Barbara handled all our financing and paperwork and I must say, this was the smoothest/quickest experience we've had with paperwork! I highly recommend this place. See Carl, he'll take care of you!!

 
Joe B. | 2015-02-25

It's been a long difficult search to find the right Subaru Impreza for me and my family.  While we decided to lease a new one elsewhere, EMotors West was definitely a breath of fresh air compared to my experiences with previous dealerships.  I worked with Howard Rouse, who went well above and beyond the call to help assist my decision.  Within an hour of inquiring, Howard pulled the car into their garage and took a thorough, personalized video of the car for me and was just as quick at finding a great interest rate and terms.  Me being a long distance customer Orange County, the whole experience was just as convenient as working with a local business.  For customer service alone, I give them two thumbs up!

 
Carl S. | 2015-02-23

Great place!! Bought the Jeep I wanted!! No hassles, best deal ever!! talk to Carl.          Ralph

 
Andre B. | 2015-02-23

It's been a long 2 weeks, but Ian glad to say I am a proud owner of a Honda CR-V that I am in love with. Barbara and Jerry were working so hard to get me in this car and I am so thankful with all the help they have done. I went in to purchase this vehicle a couple of days ago and Barbara even came in early for me at 9am when she wasn't supposed to be in until 11am. If that isn't great customer service then I don't know what it is. These people are amazing and everyone was more than welcome and happy to have my business. I felt very appreciated. Big shut out to Carl as well for taking me out on my test drive and answering all of my questions. When it comes time for me to get a new car, I will be coming back to you guys. Thank you and keep up the hard work and great customer service.

 
Sheri Z. | 2015-02-09

I would highly recomend eMotors and specifically Jerry, my salesperson.  I shopped around in the Bay Area and discovered eMotors had the selection of 4Runners no one else did.  The web site was easy to navigate and the link to Carfax is extremely helpful in researching the history of the vehicle.  The transaction was quick and easy with no surprises.  If you know what you wand, do your homework and come prepared, you cannot go wrong at eMotors.

 
Brenden S. | 2015-01-21

No I give up.

I have dealt with their band aids over the issues since buying my car and I quit. They are a friendly dealership peddling junk. The facade of their service leads you to believe you have nothing to worry about.

My car now barely three months old and has been driven only 5250 miles. Today the battery pack went out. Now this is under Toyota warranty for 8 years or 150k miles unfortunately my Toyota warranty expired before it even arrived at eMotorsWest.

Finding out your new to you car is going to cost you another 3,500 is rough. I would have never purchased this vehicle knowing this. Heed my warning buyers just do your due diligence and make sure you know the ins and outs of the vehicle you wish to purchase!

 
Ryan T. | 2015-01-18

BUYER BEWARE!! STAY AWAY!!! So i bought my vehicle from this dealership and actually sold them my old car. Things were going ok in the beginning as usual and then we started talking price. I asked the salesman chris for the price of the vehicle which had the break down of what everything cost on the vehicle, sticker price taxes license ect...so he brought it out to me. Ill say this now that i should have known better but this is why i am writing this review... He comes back with the break down of the vehicle cost and on there is $850 of GAP insurance... I ask him what it is and he gives me a quick explanation and i tell him "oh i think my insurance already covers that" he says ok we will "see if we can get it taken off" so we get to the end of the deal, fine tuning and what not, everything was ok except for the tires were less then half life on them. I told them id buy the car if they could put some new tires on it. Of coarse they said no. I said why dont we just get rid of the 850 in gap insurance and put them towards new tires? I was told on multiple occasions gap insurance HAD TO BE IN THERE!!! Absolute LIE!!! It has taken Me over a month dealing with this company back and forth with my credit lender who informed me that i didnt have to purchase gap insurance at all and certainly not through them i somewhat have things straightened out. this is complete downright dishonest tactics and a boldface lie to my face multiple times telling me i had to purchase their gap insurance. I was told multiple times it "had to be in there because thats the way the loan was written" im a member of the military and i have informed EVERYONE i work with who lives in this area to go to everyone else but them and i will continue to do so. They deserve less then a star for this. Its the reason used car sale lots have bad names..

 
James M. | 2014-12-30

This place is not willing to deal!!! They keep saying all there vehicles are lost leaders when they wouldnt be in business if they really were. Was not very happy with the staff. Over priced trucks for the most part. I booked a vehicle and showed them it was over priced and carl refused to go off the real numbers. Take your business to a "haggle" price dealer.

 
Jason W. | 2014-12-29

I searched most of California for a blue Toyota Tacoma 4x4 for my mom this November. I decided to test drive the 2006 from this lot and was impressed. The truck looked great, drove well, and came with new tires, brakes, and pads. Jerry provided excellent customer service and bent over backwards to make me happy. I know the truck is solid because I drove it 2,000 miles immediately after buying and a month later, she still purrs like a kitten. Best of all, my mom loves the truck. Thanks Jerry!

 
Daniel M. | 2014-12-22

Carl was awesome the prices and vehicles were clean, very good experience...u will not be disappointed...

 
Jason P. | 2014-12-12

I purchased my 06 Tacoma here from Carl Saunders. I had looked at one of the small lots on Fulton, but Emotors ad is very true...Much nicer cars and much more professional staff. Carl came out (on a very rainy day) to greet me and was extremely professional and put me at ease with the decision making process. He showed me what he had in his inventory and we took a test drive in the vehicle I chose. He insisted on a very thorough test drive. Once I decided to go through with the purchase, he gave me fair price for my trade in and worked out the deal to fit within the budget plan I had set. He thanked me for my business several times throughout the process and demonstrated a genuine feeling of customer service. He contacted me the next day and once again thanked me for my business. I have to say that Carl made the buying process much less stressful than I anticipated. As we were driving home, my commented on how nice Carl made the whole process. He is a true professional. I would definitely buy from him again.
Thanks
JP

 
Jonathon S. | 2014-12-10

I had never bought a car before and was getting the full range of used car service (or lack there of) out in the open market for several weeks. All that ended the day I called up Chris Martin at eMotorsWest. Their sales and finance staff are patient, courteous, and helpful. Specifically, Chris Martin made the experience about what it should be about: the vehicle and whether it's a good fit at a fair price. This was the largest purchase I've ever made and eMotorsWest made it hassle free. Barbara in finance was wonderfully quick and clear with the final transaction and paper work. I will definitely recommend then to anyone looking for a quality used vehicle, especially a truck.

On the subject of vehicle quality, my first impression of eMotorsWest was when I arrived, having called about a specific truck they had listed online. Chris was with another customer but he threw me the keys and said "take a look and I'll be right with you." First off, I really appreciated they had rolled the vehicle up (in the rain) and prepped for me. But regarding vehicle quality, I went outside and surveyed the truck. I was blown away by the detail they went through with cleaning and, from what I could tell, a basic 100+ point maintenance diagnostic/tune-up . Everything, and I mean everything, was as clean as new. The undercarriage, drive shafts, shocks, breaks, engine bay, interior... everything looked checked out and great. Why go to a Toyota dealer? (Answer: I don't know...maybe you want to pay more and get terrible sales service... FYI- I tried Toyota used car and it was literally walk out miserable.)

One other note, their online inventory is legit. They had a lot full of good looking trucks in stock that were not what I was looking for but seemed like something for everyone. If you are looking for a specific truck, this is a great place to take a look and ask about options.

 
Erika S. | 2014-11-04

I don't write a lot of reviews but in this case I feel that a 5 star rating and a glowing review is well deserved.  My husband and I are extremely happy with emotorswest and our representative that worked with us, Carl Saunders.  Actually - best experience buying a car!  Carl got us the package we needed to put us in a new car.  He helped us get out from under our Rover.  We didn't think we would be able to get the package we got and Carl worked diligently to get us in our new car.  Painless experience.  Both my husband and I have insane schedules and Carl was easy for us to work with, effective, and well prepared with all the paperwork we needed.   Greatly appreciate his hard work, effort, and customer service.   Highly recommend Carl Saunders and this company!

 
Adrianna E. | 2014-10-27

I had been browsing the internet looking for a used Toyota 4runner, but wasn't very serious about getting another vehicle right away.  I saw eMotorsWest had several on their lot and inquired about them via email.  Jerry quickly responded and when I called he said I could come by anytime to look at them.  When I got there Jerry was busy so Chris Martin helped me out.  He was very friendly and easygoing and it was nothing like the high-pressure experience I had when I purchased my Corolla from a Toyota dealership.  

I found a '06 that was in pristine condition with low miles.  It was just what I was looking for.  Chris and Todd (the owner)  gave me such a great deal I had no choice but to purchase and I could not be happier.  

The whole process only lasted a couple of hours.  I couldn't believe it.  I had the rest of my Sunday to spend with my family at the pumpkin patch.  Overall, everything went very smoothly and I would highly recommend eMotorsWest to anyone looking for a painless car buying experience!

 
Daryl V. | 2014-10-13

New to Sacramento and checked out a few dealerships prior to eMotorsWest. Lots of overpriced vehicles at the prior dealerships. Drove by eMotorsWest  and seen a car that I was interested in. Dealt with Chris as he gave me the run down of what thy have on their lot.  Super chill guy no pressure and prices were very reasonable. Test drove a car and talked some numbers. They were willing to work with me and I'm happy as I purchased it the same day. Barbara helped me in finance and she was very nice and sincere.  I got the extended warranty on my vehicle as she told me that they will take care of any problems that comes up with the vehicle in house at their full service shop.  I had a few questions afterwards and they are very accessible and quick to respond. My overall experience was great and I definitely would recommend you come and talk to them if you are looking for a car.

 
Wayne L. | 2014-10-11

Buying a car can be so stressful when you have to endure salespersons that get annoyed when you want to look at more than one car, or managers trying to shove their high interest financing down your throat.  I can't stand it, I hate it.  

That's why I go to eMotorsWest.com now.  I bought my first truck from them 3 years ago, and came back today to buy my wife's SUV.  Chris Martin was our salesman.  He is respectful.  He is courteous.  He is patient.  He is laid back.  He isn't pushy and he made my wife and I feel extremely comfortable and relaxed as we chose a car we wanted to take home.  He processed the paperwork very quickly and we left feeling very happy with our purchase.  He made us feel like I felt three years ago when I bought my first truck from them.  

If you want to feel relaxed and comfortable when you're looking for a car, try Chris Martin at eMotorsWest.com .

 
Taylor F. | 2014-09-05

This was the best and fastest car buying experience I have ever had! I found the car I wanted online, I called them and they said they still had it and would park it right in front for us. We got there and sure enough the car was parked right in front. We took it for a spin, decided it was perfect and bought it. We were in and out in less than 1.5 hours! The car was listed for under blue book suggested price. Everyone who works there was incredibly nice and friendly.

 
Jeff W. | 2014-08-14

Breaking the stereotype of "car salesmen" this dealership obviously wants your business but not at the expense of your satisfaction. No pressure at all just answers to any of your questions & a genuine concern that you have a positive experience even after they have your $. The owner Todd empowers his team to treat you right with no shady business. If it's not right, they'll take care of it. My salesman Carl flagged me down on my way out because there was something he'd intended to do for me that hadn't been done. This is a sales experience I would have no hesitation sending my wife or any other woman into. No vultures trying to sneak something by you.
I bought my truck here as an out of state buyer (KY) a month ago & their entire team has supported all my needs promptly & happily. I finally got my KY registration today so hopefully I won't have to bother them anymore. Thanks emotors west for standing above the competition.

Jeff

 
Alana L. | 2014-08-10

This dealership is awesome.  Staff is professional, competent and friendly.  Jerry greeted us with a smile and was quite helpful.  We were in and out within an hour; test drive and financing completed.  If you are looking for a hassle free car buying experience, check them out.

 
Christy P. | 2014-07-21

I just moved to this area and was nervous buying a car from a dealer that I knew nothing about. Alex was awesome! He made the whole experience easy and stress free. No high pressure from any of the employees. Haven't had the car too long (less than an hour!)....but will report back....and honestly I do not anticipate any problems. Very nice, helpful and honest staff! Thanks Alex!

 
Jo C. | 2014-06-21

I do not usually take the time to write reviews but for Carl, I will.
 I sold my truck in March and have been taking my time looking for the perfect car. I did a lot of research trying to find a used car company that would actually listen to what kind of car I was looking for and what my budget was. I called eMotors and spoke with Carl, who set up appointment with me right away.
 When I got there (late) he was in with another customer so I spoke with Alex. Alex took me out to the lot to show me cars and right away it was clear he was not going to try to sell me something I didn't want. He was kind, honest and down to  earth. He even took me into the shop to show me a car I hadn't even considered. ( Thanks Alex, I bought the car!) We set up a time to test drive and he was good at keeping in touch to let me know it wouldn't work out that day. I went out of town and they were good at staying in touch with out being pushy. When I came back and test drove it was like being in the car with an old friend. When I expressed my interest and concerns, Carl was willing to try to get the price down, and still stood behind his boss and the company.       This the ringer: when I finally bought the car, he brought the car to me in Folsom and hung out with me and my grandparents. I could go more into what a neat and down to earth guy Carl is but go find out for yourself. Carl, thanks for being open and honest and mellow the whole time. You get an A+ from me and Pops. Thanks for making this whole experience so awesome. Alex, and Lana you guys are awesome too. Thanks again everybody.

 
JimKristy M. | 2014-06-03

Awesome experience.  Love my new car.  Thanks to Carl for all of his hard work.  Will go back.  Thank you Car!!!!

 
Damon H. | 2014-05-22

Sales rep. Carl was amazing at helping me find the truck I was looking for within the same day. Great customer service, great employees, emotorswest!!!

 
Nichole H. | 2014-02-20

I'll start by saying this....I am an incredibly picky customer, I ask tons of questions, do tons of research and before I make up my mind....I have to look at, at least 3 different models, brands etc.  With this being said....I must tell you about my customer service experience from beginning to end with eMotorsWest.  On my first visit to the lot I met Scott.  He answered every single question and listened to my endless list without a bat of an eye.  After hearing the list he answered every question with knowledge and here's the kicker.....honesty.  He knew what he was talking about and didn't pressure me.  After nearly 2 months of back and forth and my countless visits to the lot...I made a decision.  Through it all Scott was professional, kind and charismatic.  It truly felt like I had known him for years. I can say the same for the other members of the eMotorsWest family.  Warm, honest, and knowledgeable are words that come to mind.  I've only had my 2005 Highlander for a day, but I can assure you, the experience you receive and the staff that they have on board will give you that gut feeling that this is "the place" to buy a used or my personal favorite "new to me" vehicle.  Their mechanics came to me very highly recommended as did their vehicles. Lana is financing is just the sweetest, and so personable. From Sales staff to Finance you are in great hands!  They will take care of you and their prices are very fair.  So many more wonderful things I can say, but I'll stop.  Go see Scott- tell him Nichole sent you :)

eMotorsWest---you can't go wrong!

A very happy camper,

Nichole H.
Sacramento

 
Steve B. | 2014-01-04

This is the best way to sum things up. We knew we needed to purchase a car for our soon-to-be-16-year-old-driver Max. Admittedly, I personally know Todd Lutes. But throw that aside and let me tell you that this was the easiest and most relaxing transaction I have ever experienced. I will never go to an auto dealership again.

Why? Simple. My wife and I found the car we liked online. I called Todd. He directed me to his website. I got pre-approved with a great percentage. Got a call within 30 minutes and later in the day I was signing the paperwork for a new 2010 Jetta. Honestly, it was surreal when I drove off the lot and thought about the ease.

Special thanks to Todd and his staff for a great car experience!

 
Ciera Taylor R. | 2013-12-31

I have officially become a satisfied customer of eMotors West. We were skeptical of all of the positive reviews on yelp, but we can't believe the awesome price and the high quality of the car we purchased. Not only is the car fantastic(2001 Honda Accord), but the service was fantastic. Jerry is great and was honest with us and we couldn't thank him enough. These guys are great. Don't bother with anyone else.

 
Dalyn J. | 2013-11-24

Well, I can only say WOW what a great place to by a car. We just bought a 4dr Jeep and the personal attention our salesman, Todd Lutes gave us was nothing like you would receive from a big dealership. He took his time making sure we had everything we wanted on the jeep. We Love It! Thank you Todd Lutes

 
Jeff K. | 2013-11-21

I was in the market for a Jeep Wrangler. I had a Toyota Tundra to trade. I originally found eMotors West through a Craigslist ad and couldn't be happier.
I communicated with Jerry Grogan vie email and telephone and he was able to put together an AMAZING DEAL for me. Took my Tundra in trade, Gave me a Great Price on a HIGH QUALITY USED VEHICLE and the financing was the best interest rate I've ever got.
Jerry really did his job to the 'enth degree for me. Once I went to the dealership to test drive the Jeep it was an absolute pleasure. I worked with Jerry to finalize the deal and he took me in to meet Lana Norgard who is the Finance Director. She was Friendly, Proficient and VERY PROFESSIONAL. She made it a point that I understood everything we went over. I really enjoyed the entire experience and it took me less than an hour. I HIGHLY RECOMMEND eMotors West to anyone who wants a good quality used vehicle without all the BS. This is a dealership that is primarily concerned with providing high quality vehicles to the public and follows through all the way.

Thank you Jerry, Lana and special thanks Todd (Owner) for the commitment to excellence!!  

5 BIG GOLD STARS ALL THE WAY AROUND!!

 
Jennifer L. | 2013-10-18

Incredibly professional!  This is how used dealers should be !   Ed said he'd make a video of the truck we saw on their website and email it to us.  I didn't expect it immediately !   A pleasure to deal with!!!

 
Zoe S. | 2013-10-09

Bought my son a car here. Great experience. Our salesperson, Scott, answered all of our questions and paid attention to all the important details. Questions he couldn't answer he went and got us the answer. The financing process was smooth and very quick. If you want a big dealership atmosphere  
with a small family type business feeling then go straight emotorswest.

 
Rich A. | 2013-09-10

The staff here are extremely customer oriented.  I must especially commend the service center staff for their efforts to go above and beyond the regular problem solving.  They have the tools and motivation to provide their customers all answers they need to make value choices. They showed me how business and customer service should be done.

 
Stephanie L. | 2013-09-09

Just purchased a car through eMotosWest and had the best experience and service!  Worked with Todd and Scott and they made my car buying experience the best - explained everything thoroughly and didn't rush me (which is always a plus!).  They made sure I understood everything and made sure the car I wanted was available!  Thanks Todd and Scott for your help and making my car buying experience easy!

 
James S. | 2013-08-18

Great service great price and best service out even after the buy. I bought my eclipse with em and there was a crack in the spoiler  so they hunted a new one down and even offered to install it free of charge.

 
Debbie M. | 2013-07-01

We've made two purchases from E Motors West.  If all car dealers were as pleasant to work with, comedy routines would be minus one entire genre.  These people are great - you call them, describe what you want and how much you expect to pay, and they find it for you.  Call and let you know when it is ready.  It's that simple.  They respect you as a person, including being aware of your time.  Efficient, courteous service.  What more can you ask?

 
Jim L. | 2013-05-22

I was looking for a truck for my daughter and I found ads for eMotorsWest on line with listing after listing of trucks.  I don't live near the dealership so I called to get more information on the trucks and to describe what I was looking for.  I had the pleasure of dealing with Scott Kupper.  I've purchased many cars and it's almost never a good experience.  Typically, I know more about the car that I'm looking at than the sales person.  This was not the case with Scott.  Not only was he easy to talk to and about as no pressure as you can get, he knew everything about the trucks he was showing me.  Not only did Scott explain to me over the phone and via email about the trucks, he went above and beyond by sending me personalized videos of every truck that matched what I was looking for.  This was the best car shopping experience I've ever had. I would without a doubt recommend eMotorWest, and especially Scott Kupper. If Scott isn't employee of the year, I can't imagine how good the winner is.  

Thank you Scott for a great car buying experience!!!

Jim L.

 
Jeremy H. | 2013-05-22

While looking online I found the pickup I had been looking for at a reasonable price. I initially emailed emotorswest and received a phone call shortly there after. They asked about the truck I was looking at and sent me some information. I had planned on getting financed through emotorswest also and I let them know this. This part did take a little time since the person I was working with had a few other customers actually at the dealership that they were working with also. I called and asked if everything was ok since it was taking a while. They assured me things were ok and even got another associate to assist me. They were able to get me in the truck that I wanted with the payment that I wanted. It was a good car buying expierence and there was no pressure at all which is really nice. If you feel that something was wrong with your expierence, let management know and they will make sure that things are explained to you and that if there was a problem it is fixed. I would definately recommend them to a friend and I plan on going back there for any vehicle I need in the future.

 
Elaine L. | 2013-05-13

I actually had fun buying a car! Best part, I got a car that I wanted, not one that I was talked into by a salesperson.

I had been looking, searching and obsessing over this purchase for two whole years. I had been stalking their web site, along with others, hoping to find "the one".
You know that car that has every thing on your need list and a few on your want list, the car that just tickles you with excitement? Well that's what I wanted.

Oddly enough on 5/3 I found three of those such cars on Emotors West's web site.

I pulled in on Saturday morning and was met at the door by Scott K.

Scott showed me the cars on my list, one had sold the night before, he explained the differences between the models (SR5, Sport, Limited) and helped me make a decision based on what I wanted from a vehicle.

I had so much to choose from, there were at least 6 vehicles, besides the three I originally wanted that  I would have been happy in. I test  drove two vehicles because I wanted to feel the differences Scott explained to me when we were going over the features.

Deciding what car to get was the hardest part, price and finance were a breeze. My son watched baseball and played tic tac toe with Todd as Scott and I chatted in his office about what I wanted. The entire process took maybe 3 hours and I couldn't be happier.

Thank you Scott and Todd for making this process so easy and fun! I appreciate your patience and knowledge in helping me find the perfect vehicle for me!

 
Sam W. | 2013-02-14

My sister bought a car here last summer and had a great experience. When it was time for me to purchase my car yesterday, she took me there and I couldn't have asked for a better car buying experience. Jerry and Todd took care of me and made the entire car buying experience so easy! If you are looking for a great deal on a quality vehicle, look no further! These guys are OUTSTANDING!

 
Dale C. | 2013-02-07

Bought a car from here and I must say these people are good honest people that stick to their word. There were a few problems with my car and eMotorsWest saw to it that I was paid for the repairs AFTER I had already signed off on it! Can you imagine a used car salesman doing that? I didn't think so either but these guys are apparently a different breed! Do not hesitate to purchase a car here. Unfortunately a lot of the reviews on yelp got filtered but if you check them out you will see that EVERY SINGLE REVIEW for eMotorsWest is 5 stars. That must mean SOMETHING.

 
Cerrina J. | 2013-02-05

We've bought two vehicles here, so far, and will probably be lifelong clients. They definitely know their stuff, and how to exceed expectations. Todd and his team are absolute professionals and they have an excellent selection of high quality vehicles to choose from.

 
Vern A. | 2013-01-13

EMotors West provided me with great customer service,  a super price, and awesome financing options. They gave me a fair price for my trade too. Todd was a true professional in every sense of the word. If you want a great car, at a super price and you want the most for your trade-in....... Go to EMotors West.

 
Ryan D. | 2013-01-02

All car buying experiences should be this way!  They have a great inventory of trucks - especially Toyota - that are all top notch.  The hardest part of the whole deal was deciding what vehicle to buy.  Settled on an 04 4Runner, and couldn't be happier.  They even had the 49er game on the flatscreen in the lobby, which  was an added bonus.
I will be needing a new work truck soon....I will be back!

 
Karla P. | 2012-12-13

Normally I find buying a car painful. Not the case here. I got a great car and the service was impeccable! Todd took the time to find the right car for us at a fair price. I would highly recommend doing business here. Thank you again Todd!

 
Cliff J. | 2012-05-22

Awesome shop.  Clean, great inventory, and first-rate product.  The staff was great and I didn't get any of that "Feeding shark" feeling like at so many other places I've been.  The truck I bought was awesome and I doubt  I'll have any need to get another car anytime soon, but when I do I'll be back.  Glad there are businesses like this in Sacramento.

 
Casey S. | 2012-04-26

UPDATE:  Went back for some promised items at purchase.  This is usually where the downhill slide begins, but not here.  Everything promised was done.  The car was detailed for us and even an added extra - a cigarette lighter that was not functioning was repaired at no cost to us and without us asking.  I love the way these guys do business.  Just that little bit extra makes all the difference!  

My final summary?
Customer Service: 5+ Stars
Inventory: 5+ Stars
Prices: 5+ Stars
Follow through: 5+Stars
Ease of Purchase:  Absolutely painless 5+ Stars

 
Rich S. | 2012-02-09

Doing a transaction with Todd is easy.  Its nice to have someone in the car business you can trust.  They have high integrity and follow through and that is important. Thanks Todd for being a good guy in a business where trust is important and welcome!