Gulliver USA in Los Angeles, CA


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Specialties

2-YEAR warranty included with most cars!

Our used car dealership business model is simple... inventory purchased from private parties (NO AUCTIONS), proper reconditioning, fair pricing, pressure-free buying process... and great customer service!  

Frustrated with the buying pressure and questionable sales tactics from the large used car and franchise dealerships? Give Gulliver USA a chance. We guarantee a casual, stress-free car-buying experience. Gulliver is the largest pre-owned dealer in Japan, and we have brought that same first-rate Japanese car quality and customer service to America. Call BRETT for an appointment or with any questions you have. We have great cars, great prices... and most cars come with a 2-yr warranty. You can buy with confidence with the knowledge that our inventory consists of Private Party purchases ONLY. Our cars have been well-maintained and taken proper care of by the previous owner. NO AUCTIONS. We truly look forward to taking care of your car-buying needs. Thank you.

History

Established in 2004.

Gulliver was launched in 1994 in Japan and is now the largest pre-owned dealer in Japan, with over 400 stores. We have 4 locations here in the U.S., including Los Angeles, San Jose, Chicago and New York.

Gulliver USA


Dealer Info:


Phone(s):(310) 479-7766
Address:11325 Santa Monica Blvd, Los Angeles, CA, 90025
  • Monday: 10:00 am - 8:00 pm
  • Tuesday: 10:00 am - 8:00 pm
  • Wednesday: 10:00 am - 8:00 pm
  • Thursday: Closed
  • Friday: 10:00 am - 8:00 pm
  • Saturday: 10:00 am - 8:00 pm
  • Sunday: 10:00 am - 7:00 pm

Reviews on Gulliver USA

 
Rachel A. | 2015-04-22

I greatly enjoyed my experience buying my RAV4 from Gulliver USA. There were no smoke screens or mirrors and I felt totally taken care of. When I started looking for a used car I was concerned I would get taken advantage of,  but thankfully that was in no way the case here. Brett was very up front and honest with me and did everything he could to make my car buying experience a great one. I love my car and would definitely recommended Gulliver USA and Brett to anyone looking for a used car!

 
Anny C. | 2015-04-20

The year was 2007. I had to sell my car and my dads car, a 2006 black Hyundai Tiburon and an SUV.

Before gulliver, i called various private chinese second hand dealerships for a quote and they all gave me the runaround. Saying things like japanese cars sell better, korean cars are bad quality or giving me low quotes on my car. Blah blah blah blah blah. Plus, none of them makes house calls. Than i saw the gulliver ad in a magazine and decided to give them a call.

I got in touch with Ryan. He was so nice over the phone and we made an appointment for him to come over to my place the next day for a quote on both cars. Who makes house calls? Definitely not those chinese dealerships psh.

Ryan ended up giving me a pretty good quote for both cars. Especially my car (black tiburon). It was higher than what i got before so hell yeah! Signed a few papers, handed him the pink slip and i was good to go.

Thank you ryan!

P.S. Thank god gulliver makes house calls because i'm the type to get lost for 7 hours straight on the 10 freeway and i live in LA. That's so wrong.

 
Cj J. | 2015-04-01

Fantastic service from dealers who care.

 
Top N One R. | 2015-03-15

Bought 2010 toyota yaris white sedan.
Man all i can say is this place is just fantastic!!!
Jst try here!!!!
Went all over american dealer ship they just wanna sell sell sell sell drop price price price.
We just got so tired of people trying to let us buy car.
But gulliver was just awesome.
They took time norush no stress hassle wow.
Perfect point blank period.
Its like other dealer ship is "we sell we win,you buy you lose"
But gulliver is "we sell we win,you buy you win too"
Price they work out after care is crazy awesome.
Service is just on point.
Jat give it a try i see dis place the triple A of dealer ship.
Dats hw dis place is ligit& jst wow on everything.

 
Edward H. | 2015-01-07

Great staff and facility! Answered all my questions and it's a pleasure to do business with them!

 
Anthony B. | 2014-10-25

Excellent customer service! Spoke to Brett about selling my x5m and even though he wasn't able to buy it from me he took his time to help me strategize my options.  Just a Good guy!

 
Samja K. | 2014-10-22

For some months I've been looking at BMW 328i that fits my expectation. This took me all over the place. So ironic I initially overlooked the right place down the street.
Not only found the car I wanted, the whole transaction has been pleasant and Brett made sure I received the deal I wanted.
Good stuff!

 
Andy P. | 2014-08-23

What a bunch of rude, unprofessional idiots. I was looking to consign a vehicle, which their website said very clearly they do. I called in advance and was told that yes, they accept consignments and to bring the car in. When I got there, I was told by their manager that they don't do consignments, only buy directly. Thanks for wasting my time, guys. The manager here--who, for the record, was rude and condescending--stated that he used to manage their Westminster store. It's no surprise that they wound up closing that location down entirely.

 
Johnny F. | 2014-07-21

Hey I remember that one time I was excited about buying my first car! And ohh yea your company decides to sell me a terrible car. The old dealership they had in torrance shut down way to many problems. My lexus is300 was the worst first car ever!!!!!!!!!! So many issues and your warranty sucks!!!!! I hope no one buys from here.

 
Steven M. | 2014-06-21

I had a great experience with Gulliver USA. I moved from Chicago to LA recently and I was looking for a low mile hybrid vehicle. I found them through Cars.com and they had a 2008 Prius with only 12k miles. I was in doubt about the mileage but it was excellent shape and condition so I had no choice without buy it at the same day. The sales Luis was a nice and kind guy. Other sales persons were Japanese but also nice to me all the time.

 
Yusuke K. | 2014-05-14

I bought Acura TL 2002 here two years ago.
Their aftercare and advices have been nice, and I haven't had any trouble on my car yet.

The deal was good and I don't have negative words for them.

The Only thing they should do is parking. It's always full of their cars so usually tough to find the space to park in evening.

 
Leo L. | 2013-04-05

I just came back from picking up my car. I only have great words for this place. Brett the sales manager was the best. Great service, great assistance, he's a super kind guy. I trust that I purchased a good vehicle here.

 
Amanda S. | 2012-12-26

Do not purchase a car here.
If I could go back and do it over, I wouldn't even stop here.
I came in looking for a model car that apparently they had promised to someone else, and found a VW Golf I was interested in. I am younger and female, and they likely took advantage of me.
Our test drive was extremely short, limited to side streets, and when I asked for more time or to go on a highway to see how the car handled at speeds I was told no. To have an independent mechanic inspect the car, I had to have it towed over rather than have the mechanic see it there, or drive it there. I should have questioned that policy, but I didn't. They showed me their mechanic's report and indicated that everything was in perfect condition for a used car.
A week after I bought the car, the check engine light came on. I took it in, and they diagnosed it as having a problem with the catalytic converter. They agreed to fix it for free, and after two days I got the car back.
Ninety days later, I realized the car had been steadily leaking oil. I took it to my mechanic, and apparently it had a massive oil leak. When someone replaced the oil pan it was missing a part and rather than replace the part, had layered silicon around trying to fill the gap. A mechanic at Gulliver either did this shoddy repair or failed to notice it, either one of which is totally unacceptable. The mechanic said it was a huge red flag. I paid $900 for my mechanic to remove the transmission, get the part, fix the problem, and put in new oil.
This is stuff out of "Matilda." When I called Gulliver, they said that's why they recommend warranties on their cars. I asked why they don't just make sure their cars are in the promised condition, and didn't get much of a response.
Six months in, the transmission is failing.
These people are negligent and take no responsibility for their products. I was insulted, my father was insulted, and in general I was treated poorly here. Brett, the internet sales manager, seemed like every slimy used car dealer I've ever met.
Do not buy a car here. You'll waste your money.

 
Ron B. | 2012-10-13

Don't sell your car here.
I live close to this place and saw the sign, "We BUY CARS" so why not? I tried them on my Toyota. While I was waiting for the appraiser, I was getting encouraging/ pep talk from the desk guy, so I thought they'll give me a reasonable offer. What? NO SIR, that didn't happen and when asked from the appraiser, he didn't bother explaining how he arrived at the ridiculous offer. My friend's roomate sold her car to Trade in solutions and told me to check them out. I am glad I did. They explained the whole process and gave me a great offer. Better than this company and the toyota dealer.
I wouldn't have taken the time to write this review, if it wasn't the appraiser's attitude.

 
Michael S. | 2012-09-13

SHADY & DISHONEST doesn't begin to describe Gulliver USA on Santa Monica Blvd.  DO NOT BUY OR SELL A CAR WITH THIS COMPANY!

I am moving to NY on short notice so Gulliver seemed like the perfect solution to sell my Mercedes SUV.   I filled out the company's online form and brought the car in the next day.   Ryan Corry, the sales rep who responded via email, was pleasant and informative as he walked me through the process.  

I pointed out that the car needs new tires and had a minor accident which required the spare tire to be replaced.   After a test drive and a detailed condition analysis, Ryan consulted with Brett Weisler, Gulliver's Sales Manager.  I was then offered $61,000 to "buy" my car or $62,000 to "consign" my car.   I chose to sell and after a futile attempt to get Ryan/Brett to raise the "buy" price to $62,000, we agreed on $61,000 and shook hands.  

Ten minutes later, Ryan said, "I've got some bad news, we're not gonna be able to buy your car" because, he claimed, the minor accident I told him about was going to reduce the value of my car at auction by 10%.  Huh?  Shouldn't they have factored that into the purchase price upon which we agreed and shook hands to close the deal?     When I told Ryan that "my word is all I have and when I shake, a deal is a deal," he brought Brett into the conversation.  

Despite the fact that Brett's office is less than ten feet from the sofa on which we closed our deal, Brett claimed there was a "miscommunication" between he and Ryan.   This would be laughable if it wasn't so dishonest and fraudulent.  These two negotiated a deal, closed the deal, shook my hand and then used slimy tactics and shameful & dishonest deal making to try to get a better deal.  Avoid this business at all costs.

 
Bob R. | 2012-05-30

Ryan at Gulliver was very professional and seemed forthcoming with information about a car I sold to him.  The dealership has been around since November of 2011 and it looks like it is in great shape.  There was an area to sit with a refrigerator filled with several types of sodas and juices.  There was also a Keurig coffee machine with K-Cups located nearby.  I watched Law and Order while I waited...it was just comfy.  If you are trying to sell a car and don't really want to hassle with big dealers I'd suggest Gulliver.

 

Gulliver USA in other cities (California)


San Jose, CA