Watson Chevrolet Inc in Tucson, AZ

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On this page you can find detailed information about the company Watson Chevrolet Inc in Tucson, AZ.

The following is provided current addresses and telephone numbers of all branches car dealer Watson Chevrolet Inc, and using the card, you can easily locate it visually. Also on the page provides information on dealer Watson Chevrolet Inc in other cities in the Arizona.

Dealer Info:

Phone(s):(520) 292-1500
Address:625 W Automall Dr , TUCSON, AZ - 85705   near Comfort Suites (auto Mall Dr)

Dealer Info:

Phone(s):(520) 292-1500
Address:625 West Auto Mall Drive, Tucson, AZ, 85705
  • Monday: 8:00 am - 8:00 pm
  • Tuesday: 8:00 am - 8:00 pm
  • Wednesday: 8:00 am - 8:00 pm
  • Thursday: 8:00 am - 8:00 pm
  • Friday: 8:00 am - 8:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: Closed

Dealer Info:

Phone(s):(520) 829-4410
Address:625 West Auto Mall Dr, Tucson, AZ, 85705
  • Monday: 7:00 am - 6:30 pm
  • Tuesday: 7:00 am - 6:30 pm
  • Wednesday: 7:00 am - 6:30 pm
  • Thursday: 7:00 am - 6:30 pm
  • Friday: 7:00 am - 6:30 pm
  • Saturday: 7:00 am - 6:30 pm
  • Sunday: 7:00 am - 6:30 pm

Reviews on Watson Chevrolet Inc

Tony L. | 2015-04-21

I just purchased a new Camaro from them. Best car buying experience I've ever had.  I was in and out in less than 3 hours. Jeremy was my salesperson and got me the deal I was looking for while respecting my time! I've had experiences with buying cars that take a whole 8 hours or more to get the deal you want.  I was happy this wasn't one of them.  I'll recommend this place to all my friends wanting new cars.

Scott S. | 2015-04-01

After buying a few cars from this dealership.... I am DONE!  My wife took our truck in for repair last week. She was stranded and had the car towed there. The service sales rep. Who will remain nameless told her that the fuel pump was out. He also explained to her that it was a difficult job, they didn't have the part and they can start the next day. Keep in mine, I'M Not clueless, there are cheaper places to go. However,  We were charged $1350  for the job. I Know they usualy charge the customer $505 for the part(their cost@ $200 cheeper) but they charged me $520!. They called to say they they were done at 11:00a.m. but charged me @ 7  hrs laber. After looking into it, I found out that the job wasnt as hard as they said, they upsold my wife service that took them 5 mis to do. I tried 3 times to call. I am done.

Jerry H. | 2015-01-17

Love this dealership! Bought a new 2014 silverado in aug. And have never had the great service I get from these guys. BRIAN M. was my salesman. He got me a great truck at a great price. Service dept is on the ball and very professional. My service agent was Jesse and he kept me informed on my truck throughout the day. Watson has a customer for life hete. Keep up the great work guys!

Lany Kay M. | 2014-11-15

Absolutely love this dealership!  They know how to treat their customers! I purchased a new 2014 Chevy Malibu on Costco's recommendation, several weeks ago. Last week while driving down the street a box flew from the sky and slammed into the hood of my car, scratched and dented it. They are repairing for me and have loaned me a 2015 Malibu to drive for FREE, while my car is in their shop.  That's Awesome customer service in my book!

Jeffrey C. | 2014-11-01

I DON'T TRUST WATSON CHEVROLET IN TUCSON AND WILL NEVER DO BUSINES WITH THEM AGAIN.  I brought my truck in to Watson for repair after it was hit in the front left and sustained $1500 in damage.  The wreck was not my fault and the other driver's insurance paid for the damage.  A week after I picked up my repaired truck from Watson Chevrolet, I took it back in for maintenance to Watson.  They informed me I also have a broken left front motor mount that would cost $500 to repair.  I told them the truck had just been in there for left front end work last week and it must have been missed.  They told me no it wasn't missed on the inspection and had been broken for a long time.  TOTALLY NOT THE CASE!  The truck was impeccably maintained up to the time of the collision.  One of two things happened...
1)it was broken and Watson missed it or 2) they let me drive out of that dealership with a broken left motor mount.  If you bring in a vehicle with left front end damage shouldn't the left front end motor mount be checked?
Then, Watson Chevrolet tells the responsible insurer that the broken motor mount wasn't part of the wreck.  No chance of getting it repaired by the responsible party.
I have spent THOUSANDS at Watson Chevrolet in the past couple of years...and they treat me like this over what is probably a less than $100 expense for them.
I love Chevrolet and have dealt with numerous dealers in numerous states.  In my opinion, Watson Chevrolet in Tucson is a blight upon the Chevrolet brand and it's corporate parent would be well advised to look very closely at this operation.

Janet M. | 2014-07-28

The continual follow-up pressure to give salesperson Lotanna a 5 star rating on my customer survey was ridiculous and unprofessional.

Dave M. | 2014-07-07

Took my Cobalt in for the new ignition switch under recall.  Asked them to do an oil change while they had it.  Also asked them for an estimate to have a minor repair done.  I dropped my car off at 8am.  Jesse was my "service agent."  Never heard from him, I had to keep calling him to find out what was going on.  

I finally got ahold of Jesse at 2pm and he told me he sent the car over to their collision department for the estimate.  Having not heard anything, I called at 5:30 to tell Jesse I needed to come get my car.  He said he would check on it and call me back.  He called right back and said he must have miscommunicated because the collision center thought they had the car for several days to do the body work, so no estimate was done.  

When I got my car to leave I expressed my frustration, Jesse did not seem to care or want to offer any help. The car was dirty inside and out (no service cleaning).  

There were keys in the ignition and I was frustrated and wanted to leave. I pulled away and later realized that they had broken my aftermarket key fob by breaking the key out of it. The new ignition uses the same keys, so I'm not sure why they broke my fob and truly don't understand why they didn't communicate it to me.

They've lost my trust and future business. Why pay for dealership "service" at premium rates when I can get better service AND better rates almost anywhere. Customer service seems to be a thing of the past!

George C. | 2014-06-05

I go there with a pre-arranged appointment to purchase a car. As I get out of my car, three clowns (salesmen) begin talking about me like I'm some kind of animal or inanimate object ("Go get him Rico; go get him; go get him, Rico"). This is the way these rude losers talk about their customers. If you do not mind grossly unprofessional behavior and being treated with disrespect, deal at Watson Chevrolet. If you do mind unprofessional behavior and being treated disrespectfully, stay away from this dealership. I walked away and will not deal with this organization.

Michael Z. | 2014-05-31

The folks at Watson were very courteous and professional. Jeremy was very helpful in finding us the right car for us. We walked out with a new car for a great price and are very happy with it. Highly recommend this dealer and recommend you look for Jeremy when you're down there.

Jeanine B. | 2014-04-30

I had a great experience. Gilbert was very helpful in purchasing my new car.  And Sergio was very helpful with my financing.  Overall it was a great experience and I am very happy!  Love my new Camaro!

Elle W. | 2013-12-06

In the past 10 years, we have bought 2 cars here, and I have always had a positive experience.  The staff is professional and courteous and I have felt comfortable coming back, even with my teenage daughter who recently acquired her drivers license.  I have had my car serviced here and also used the body shop once, and was impressed with both the turn around time and finished product.  I have always been thoroughly satisfied with my experiences at Watson Chevrolet and would highly recommend them.

Alana V. | 2013-11-07

Thumbs up on great service from the service department. After terrible customer service at O'Reilly and no follow-up, I went to Watson... Glad I did! They were prompt, courteous and honest. The service advisor I worked with, Mike, gave me valuable feedback on what my Camaro needed and didn't. Unlike many other dealer service departments, Watson Chevy was not out to maximize commission on sales of unnecessary repairs.

Lisa N. | 2013-09-13

This was my first experience purchasing a new car and also purchasing from a dealer and the staff at Watson Chevrolet were great! I met with Bert Rios on a recommendation from my uncle and he was a great help in getting me into the car that was right for me and Jason Ryan in the Finance dept. was amazing. Everyone I spoke to was friendly and professional and I will definitely be sending friends and family to Watson in the future.

Dave J. | 2013-07-18

This is a review for Watson Chevrolet's Body Shop with GEICO "AutoRepair Xpress"

I've had the unfortunate experience of needing to visit twice in the last six months, and even having work done on the same car both times :-(  However, the GEICO folks there are prompt and courteous and Watson seems to do a good job.  

Both times my car was repaired, it was ready when they said it would be, and both times, I've been impressed that it went from dented and scratched to almost new-looking.  I'm not an expert on body work or paint, but it looks good to me.  If you have GEICO, I wouldn't hesitate to take my car here to get insurance-covered body work done.

Dan K. | 2013-05-24

Me thinks they hate the ladies

Letter to the sales guy....after a few days, no response from management--so here's to Watson, guess you need to be a guy to buy a car here.

Jose-Normally I'd just give you the nice guy nod wink, but I really like you and think you deserve a fair answer to your question.

We had a couple of things that needed looked at on the Camaro.  Amy took it in and dropped it with a service advisor named Robert in the morning.  She needed to pick up our daughter by 3 at Catalina Foothills.  She left multiple messages for Robert without a return call.  I called and spoke to the service manager who was not accommodating and a bit of a pill.  By the time my wife got her car back it was 4pm.  The parts had to be ordered and it had to be brought back.

Amy had class on Monday-Wednesday last week and couldn't take it in.  On Monday she called to make an appointment with Robert and see if the parts were in and never got a return call all week long.  I pulled a string and transferred the handling to my friend Mike Christmas who I understand is leaving, bummer for you guys as Mike is fantastic. Needless to say that Amy was very upset about how she felt a woman was treated and also that our daughter was left outside in the heat for an hour without any care from service.  With Mike leaving, Amy was dubious that she would get good treatment at your shop on service.  So we fought about this all weekend.

This past Monday while making appointments for me, she talked to one of our folks who is in management at O'Reilly.  Somehow in the conversation, she talked about her service experience and how she wanted a Volt, but had real concerns with Watson after the sale.  Within an hour, O'Reilly's came to the office, picked up the Mercedes and brought the Volt she wanted to our office and did paperwork right there.  It was actually amazing.  The sales manager himself came over and did an hour training and the service manager called that afternoon to introduce himself and made sure she knew she was important.  The price was within $10 a month of your lease and it was a buy on 0% interest.

I guess the story is don't make momma mad.  Your service folks are not women friendly per my wife and she was frustrated.  With Mike leaving, Amy felt very uncared for and had no faith that in the future it wouldn't be worse.  She was mad I had to call the service manager because your guy wouldn't respond or return her calls.  In total, she left 5 messages for Robert and received no call back.  

I tell you all this because I respect you and if you don't know this, you can't address it.  I feel bad and I'm sorry I don't have better news. I guess we'll see how things go at O'Reilly Service, but since she has the service managers cell number, she was quite pleased.  They also have an appointment and scheduling service app they showed her how to use which she liked.  I was dubious about the statistic that women make 65% of the buying decisions.  I got a front row seat at what drives the process.  First time in her whole life that Amy bought her own car and she felt good about the experience.  Too bad it was with OReilly.


Frank M. | 2013-03-24

I made the appointment the day before. I arrived early and the doors opened promptly at 0700. I was immediately greeted by a service advisor. As my vehicle was being serviced they came into the waiting area to let me know it was almost finished. The waiting room is clean, the coffee was hot and fresh as were the pastries provided. The fruit and water are a nice touch as well. I am very satisfied with the Dealership.

Sks J. | 2013-02-16

The staff at this place is very professional and courteous. Sales personnel who helped us was very helpful and worked within our means. He took his time to look up rates and other information for us. We got to talk to two other people who were of higher management and they were very professional and courteous with the finance and customer service aspect of the buy. It was worth all the wait. This place is highly recommended!

Lisa S. | 2013-02-09

my husband and I just bought a 2013 Malibu and it was an awesome experience. All the salesmen and finance people treated us like family and worked with us, letting us trade in our truck two days after actually driving away with the car. I haven't yet been to the maintenance department but so far so good. We will be going back to buy a new truck from them soon.

Kate M. | 2011-09-14

So last year my Malibu had been taken in for an electrical issue - it came out without my flashers working and my dashboard being messed up.

My Dad takes my car back to their shop last month (to help me out while I'm at work and they're not open on the weekends), and explains the flasher issue, and they refused to fix it. They tell my Dad they'll give me a free oil change, wash, and vacuum of the inside of my car.

I get my car back, and ALL OF MY CDs are gone. I'm not the type to buy CDs, so I have maybe 10 tops, but its still a pain and they're expensive to replace. I called to see if maybe they had been misplaced while vacuuming (?) and no such luck. The detailer swears he didn't take my CDs, but no effort was made to restore my property. After calling a few times, they said I could come in to sit down and have a talk to 'see what happened'. See what happened? My CDs were either stolen from my car or forgot to be put back in, thats what happened!

Don't go to Watson. Their body shop is terrible, both times I've gone its been a complete waste of money and a headache. Now I have to replace all of my blues CDs.

Alma B. | 2009-06-29

This review is mainly for the body shop area of Watson Chevrolet. I have always had good experiences with the sales people there.

Recently my husband was T-boned by a lady. His truck had serious damage and since we had good experiences with them previously we took it there for an estimate. When we contacted the lady's insurance they said that Watson was one of their preferred providers and that we could go ahead and take the truck there to be fixed.
At this point we where relieved that Watson was doing the work...... three weeks later we where regretting our decision.
The trouble started when my husband went to pick up the truck the first time, it wasn't right, the truck bed was off position, it was shifted to the passengers side and there was a huge gap between the bed and the cabin of the car. When we informed the rep about the problem, he made excuses and tried to tell us that was existing damage! Huh? I guess he forgot that he had written an estimate and had taken pictures of the whole truck, and nowhere did it show or talk about the supposed "existing damage". Finally he agreed to fix it, so we came back a second time, and guess what, it still wasn't right, the driver's door wouldn't close completely, plus there were paint bubbles and some marks on the car that weren't there before, at this point my husband was getting pissed and rightfully so, because the rep had an attitude, like telling us "this isn't my problem" and why do you care so much about an air bubble when there are paint chips in the front of the car", here is where things got even worse. It just so happens that a year ago we had brought the truck in for an oil change and a delivery truck backed into our car when they had it parked in their back lot, of course they tried to give my husband the car like nothing had happened, but who gets in the car and does not notice when the fan is making so much noise because it's rubbing against the motor, watson chevrolet workers that's who. My husband told the rep that the reason he had some many paint chips in the front was because of the crappy paint job they had done the year before, the guys attitude changed immediately, he said he would fix it right this time and apologized for the way he was acting, and that was nice. We went in to pick up the truck and... wait for it...yep the truck still wasn't fixed right, there were new dents that where not there the last time and more bubbles in the paint, our rep wasn't there so another rep with a very different attitude came out. We explained our issue and he said he would fix it, and that they probably had just overlooked those details. At this point I just had to speak my mind, and I let this rep know in a polite but firm way, that this wasn't the first time they had done this, that we had been trying to pick up the car and it was never right, in fact every time we came back there was a new air bubble or dent that wasn't previously there and that if they fixed it right for once we wouldn't have to be coming back every week.
Finally the truck was ready and in an acceptable condition. But the problems weren't over, now we had the rental car company trying to bill us for a week rental, because according to Watson we had taken the truck a week earlier. Fortunately the insurance company stepped in and made sure Watson paid for it not us.
So while they ended up fixing it right, it was a very big hassle to get them to do it right, so I wouldn't recommend them, in fact I would say to stay as far away from the body shop area as you can.