Audi of Tucson in Tucson, AZ

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Audi of Tucson, Arizona features a full inventory of Audi cars & Audi SUVs


Established in 1966.

Audi  of Tucson invites you to visit and experience the pride we take in the vehicles we offer and the service we provide to our customers. Come in today and see our superior selection of Audi vehicles in Tucson.

Audi of Tucson

Dealer Info:

Phone(s):(877) 321-3921
Address:4690 E 22nd St, Tucson, AZ, 85712
  • Monday: 8:00 am - 8:00 pm
  • Tuesday: 8:00 am - 8:00 pm
  • Wednesday: 8:00 am - 8:00 pm
  • Thursday: 8:00 am - 8:00 pm
  • Friday: 8:00 am - 8:00 pm
  • Saturday: 8:00 am - 6:00 pm
  • Sunday: Closed

Reviews on Audi of Tucson

Julie T. | 2015-03-04

Dear sales department:

Once I've invested time in a test drive, research, and submission of an approved financing app., I don't think it inappropriate to ask the PRICE of the vehicle. I don't know why you would think I should put down a deposit to hold an incoming Q5 when you won't give me a number.  Assuring me I'll get a "good deal" is not a price.  Finally, when I asked a third time for a price, you got your manager's permission to quote me "$750 over invoice" which is still NOT a number.  

I thought this kind of game playing was the province of the low budget used car salespeople.  

So now that I've gone with another dealer, you are still blowing up my phone?  

What a disappointment for new car sales tactics on a luxury brand.

Cragganmore C. | 2014-11-04

I have called back three times in the last two days.  Same deal with the phone person, "Can I get your first name and phone number in case you're disconnected when I transfer you" on each occasion.  I asked her if their phone system was that unreliable and then got her to admit it's company policy.

Each time transferred to a salesperson it was answered on the first ring.  They could give me no information as they were "with a customer."  We all know a salesperson does not pick up, particularly on the first ring, when working a customer.  

Does.  Not.  Happen.

Same thing each time, cannot give me any information as I'm "with a customer", give me your phone number and I'll call back in five minutes.  The last time I called I started off with, "Are you with a customer?"  She said she wasn't so I asked my question about leasing terms.  Wanted to "put a whole package together" and would...wait for me back!  All I wanted was residual and money factor.

Stop the lying.  Just give a truthful answer of, "We do not give out any useful information over the phone."  I can reply with a polite, "Thank you, I'll take my business elsewhere."  Stop insulting the intelligence of your customers and just tell the truth.

Evelyn A. | 2014-10-26

My roommate is away on business a lot, so I make sure to take his A6 in to Audi when an issue arises. Despite this not being my car, I get top star treatment from our service person, Jill. And most recently from Dan because Jill was away on holiday. It is comforting to arrive, have paperwork prepared, a loner ready, and have genuine interactions.  Audi's service team knows how to give customer service that seems bygone in our modern time.  Thank you for your super support!

George T. | 2014-09-05

Every time I visit these guys I have a very good experience, they deliver with a smile. This last visit was for regular maintenance, Jill, my Service Advisor was very prepared and organized upon my arrival. She let me know they just got backed up and were running a little late so instead of my planned wait for my car, she set up a loaner car for me to use. This worked out great and I was able to get the things done I had planned for the day with no delay.

MaryRose D. | 2014-08-04

Being a recent graduate and also hesitant about my first solo car purchase, Neil really helped me find exactly what I was looking for and was extremely helpful along the process. I was used to living like a college kid for 8 years (darn grad school), so I wasn't used to having a real salary, but he helped me find a certified pre-owned 2013 that was just what I was looking for AND within my price range and budget. Definitely recommend going here. I test drove some other cars at Toyota and the whole experience at Audi was much more comfortable and "no-pressure". I absolutely love the car, even though I test-drove other new Audis, once I drove the one I ended up purchasing, I didn't want to get back in my little dinky Scion TC, so it was a must-buy! The A4 is a GREAT car and they really took care of everything, including a detail wash before driving it off the lot!

Lisa M. | 2014-07-15

I live in Scottsdale and was able to purchase a certified pre-owned Audi from Neal Brown who was an amazing sales person. He drove the car half way so I could see it, and then delivered to me in Scottsdale and explained every detail of how to work everything in the vehicle! Hate car buying, and Mr. Brown made everything easy and pleasant.

Terry C. | 2014-07-10

I have dealt with several auto dealers in Tucson over the years and with Audi of Tucson for the past three years. My experience there overall is the best I have had. Arranging service is especially efficient and accommodating to the car owner. They are friendly, knowledgeable and always go the extra mile to assure customer satisfaction

Leptus H. | 2014-05-27

This review pertains to the service department. We took our Q5 for regular maintenance. Jill, our advisor, responded to all our questions in a professional and friendly manner. For those of us with special transportation needs, having a loaner car to run errands while the vehicle is in service is a plus.

We look forward to continuing our relationship with Audi of Tucson.

Aimee B. | 2014-02-01

Michelle and I took in our A3 for a faulty door switch. They had to order a replacement part, so Jill loaned us an A4 for a couple days. We appreciate all you do at Audi to keep us in elegant transportation and your fast and friendly service.

Jill C. | 2013-11-01

I have had consistently great experiences at Audi of Tucson, led by Dan Paris. He makes sure my car gets great maintenance and service, but pays attention to the cost and convenience issues. He is the reason I go to Audi of Tucson, although I'm sure there are lots of other great people there. I trust him and rely on him. Thank you Dan!

Amanda B. | 2013-10-06

So this is for the overall buying experience.

I went in with a pretty good idea of what I wanted. The sales staff listened to what I was asking for and really worked with me to find something that met my needs.

They were friendly without being overly pushy and helpful when I had questions.

Overall, the whole experience took just under 3 hours.  Considering I have in the past spent a whole day in a dealership, this was a great change of pace.  Should the service department live up to the other reviews, I will definitely become loyal to this dealership.

Amy L. | 2013-06-27

This review is also for the service department, as I did not purchase my car there. However, the service department has been absolutely phenomenal, particularly Dan Paris.

First, like others have said, I have never, ever been pressured to get repairs that weren't for what I brought the car in for. Over several visits, never once did I get the impression they are one of those places who looks for anything to scare you into spending more money. I came in for an alignment, I left without being told I needed 40 other repairs. This is a major selling point since I'm always afraid of being pressured into repairs that aren't really necessary.

Secondly, I have even called over the phone with questions about changing the rim size and tires and they have been phenomenal about checking information for me (factory specs) over the phone and helped me avoid coming in for something I could easily diagnose and do myself (changing the fuse). I always felt they were there to help, even when it didn't make them a dime. And Dan was great about having a chat about my car in general and telling me what to keep an eye out for in the new few years. I appreciated that he was willing to take the time to just talk to me about my car so I knew more about common issues and important milestones.

When I have come in, they have been great with easily and promptly providing a loaner when needed and being in touch, when I wanted to get in quickly for a trip check.

They are always courteous and make sure to offer coffee, water and snacks, and even when I just brought it in for a complimentary 15-20 minute trip check they offered to wash it- which I know is fairly standard but was pleasantly surprised that they offered on short a short visit.

I cannot recommend them enough. They are honest and treat their customers with respect. They have been nothing short of wonderful.

Eliza E. | 2013-05-23

This review is for the service department.  I bought my Audi at a dealership back in CT...I hated going to the dealership back there because I always felt like they were trying to upsell me on a service I didn't need.  I was fortunate to have a trusty European mechanic as a family friend to double check the necessity of things out of my warranty coverage.  I still have the convenience of that friend but 2,500 miles away.  When I had my first trip to the service department I had a woman take care of me...I didn't get the feeling like she cared about my air conditioner going out in the middle of a 110 degree day.  I felt like I was another blah customer.  When it went out the second time I  freaked out...I drove right over there and Dan Paris was the service person available...I am so glad it was him.  He gave me a loaner car and told me he would be in touch.  From then on, I have seen Dan for all my services and car troubles.  The service I receive from Dan has been exceptional...he has also gained my trust.  He has helped me to prioritize the importance of different services based on safety and cost.  I know you pay a premium at the dealership but to me its worth it...only because of Dan.  If you ever need service from the Porsche/Audi dealership make sure you ask for Dan!

Bobby M. | 2012-01-24

This review is for the Service and Parts departments as I've not dealt with Sales.

I've been visiting Chapman Audi since 2006, and the staff here has always done right by me.  They've gained my loyalty and will help to keep me loyal to the brand.

Skillful, knowledgeable, patient, and professional are just a few words that describe the people that work here.

If you're ever in service ask for Dan, and if you're ever looking for that replacement part you want to talk to David Mc. he'll search until he finds it.

That's about all.  Just keep doing what you're doing, and when I visit sales I'll definitely update this review to show it.

Heather M. | 2011-06-13

About a year ago I visited this dealership. At that time I was still in the shopping around mode, but really I could have saved myself the next couple of months of looking around. It was love at first sight. Nothing else compared. I was hooked. I had found my soul mate. But I digress....there are 2 main aspects of any dealership - sales and service. The first is okay. The second is outstanding.

5 stars for the service department. I know they will take good care of my baby. They always take my list of issues (albeit a small list) seriously. If I say I have a rattle somewhere they will find it and fix it which is no small feat since it never rattles while there. Because, of course, the car never makes the same noise once in the presence of the repair guy. The courtesy wash is also a nice touch.

3.5 stars for the sales department. I made a couple of visits before my purchase. My sales guy was always friendly and patient. His manager did the typical "if you buy today we'll do this but this is good for today only"; however, once we decided to move forward they honored all of the "today only" deals which was cool. They had the usual doc fee which I knew would be added to the price. After all, this wasn't my first car buying experience so I asked up front how much it was. Then the nitrogen issue came up. I agree with Rip C. that it soured the whole experience. We had been told about how they put nitrogen in the tires and how great that is, but no one ever mentioned that we were going to have to pay extra for it. Now I know it's only $150, but at this point it became a matter of principal. We refused to pay for it. We had already agreed upon a price. They also refused to waive the fee. Ultimately, they decided they would take the nitrogen out and fill the tires with regular air. Hilarious. That was fine with us though as the benefits of nitrogen are negligible.

We were considering going to Phoenix for the purchase, but I'm glad we stayed local. Overall, my experiences have been pleasant.