Hertz Car Sales Phoenix in Phoenix, AZ


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Specialties

Come experience a different way of purchasing a GREAT used vehicle and enjoy our NO HAGGLE pricing.

History

Established in 2013.

Hertz has been renting cars for decades. All the off rentals cars were being sold to dealership at auctions. With Hertz Car Sales we've elimanted the middle man and offer great reliable used vehicles for the general public.

Hertz Car Sales Phoenix


Dealer Info:


Phone(s):(888) 509-4177
Address:1147 E Camelback Rd, Phoenix, AZ, 85014
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 7:00 pm
  • Saturday: 9:00 am - 6:00 pm
  • Sunday: Closed

Reviews on Hertz Car Sales Phoenix

 
Elizabeth P. | 2015-03-21

Folks, if you are looking to buy a car, stay away from Hertz car sales, the corporate office is a jokel! Stay away, especially if you are a young girl. They refused to give a discount to a girl who was entitled. It sad that this big company could treat customers so poorly. Please, save yourselves from unneccessary stress!

 
Sarah L. | 2015-03-02

If you value y our time, go here! I was approved before I even stepped foot onto the lot. I got the exact car I wanted at a great price. It was all too easy! Scott was so easy and was great at communicating via text. I am so busy that this was so integral to me getting this car. I would highly recommend Scott and his team.
The price was right too! Much lower than KBB.

Sarah

 
Shawna L. | 2015-02-16

After being jerked around and pressured at multiple dealerships, never getting to see the numbers, and having fees and costs tagged on without knowing in the past, I will never purchase from a dealership again. I found my certified used vehicle with Hertz car sales and couldn't be more pleased. Scott, Mark, and Dale were wonderful. There is no pressure upon entering the lot, they hand you the keys and allow you the privacy to test drive on your own and I was in and out of there in 2 hours. If you are looking for a used, newer vehicle I suggest stopping into this location. The cars are maintenanced and well taken care of and the service is excellent!

 
Melisa B. | 2015-01-12

My 2013 Ford Fiesta that I bought in September has so far had the engine and transmission replaced... Ford has been helpful but this car dealership is horrible! They have not aided in making this easier whatsoever but have told us they "ran tests" before selling it to me.... Not sure what tests this car could've passed considering it spent its second week with me getting fixed!

 
Matt S. | 2014-12-17

I'll try to keep this short. I've done a year's worth of research before buying here. I've been jerked around at multiple lots. There are so many fees that other places add into the price of the vehicle. NONE of that here. My salesman, Scott, basically handed me keys to whatever car I wanted to look at and left me alone. I was in and out in right about 2 hours. That includes multiple test drives, financing, and paperwork.

I already mentioned this, but if you aren't as experienced at buying cars, pay attention. Other dealerships do NOT post their true price online. Unless you qualify for every discount they offer, you won't get that price. Oh, and some of those special discounts are impossible to combine. You can't be a 1st time buyer and qualify for a repeat customer discount, but they'll sure throw both discounts in the advertised price. Did you go through your own bank to get financing instead of using the dealership to get you financed? Add $1,000 to the price. One dealership wanted to me to pay $500 for floor mats and window tint for a used car. The dealership didn't add these items, they came with the car when it was traded in, but I had to pay $500. Another dealership wanted to charge me $2800 in hidden fees for vehicle reconditioning. Yes they wanted me to pay for the maintenance on the vehicle, before i owned it.

If you are looking for a pre-owned vehicle and don't want to get hosed, come to this place. Notice the 1 star reviews about this place. All of them have the same thing in common, THE WARRANTY COVERED THE REPAIR. That is all I need to know.

 
Zach F. | 2014-11-08

hertz is great! Very accommodating and had great deals. Even bought us jimmy johns while processing our paper work :)

 
Ari M. | 2014-10-25

I wish I had found this place first.  By the time I walked through the doors at Hertz I had already been to almost a dozen different dealerships.  My experience up to that point was that the sales man will do anything they can to convince you to spend more money than you know you have.  I had my trade in keys held hostage, I was told I could only test drive new vehicles, I was told that it didn't matter what the total price of the car was as long as they could make the monthly payments work, and the list goes on.  I got to the point that I dreaded driving on to the lot because I knew that I was going to be surrounded by these vultures.  Then I went to Hertz.  They showed me the cars that I went to see.  They answered all of my questions.  They never tried to up sell me.  They showed respect for what my needs and wants were.  It was refreshing.  I was able to purchase the car that I wanted with a good warranty.  I am loving my new car and that I found it at a place that listened to me.  I could have bought a similar vehicle at another dealership but I chose not to because they didn't treat me like a human being.  I will definitely look at Hertz first the next time I have to buy a car

 
Tom P. | 2014-10-21

I just purchased a 2012 Jeep Liberty from Hertz and so far, no complaints whatsoever. John the salesperson, was great to work with. He even picked me up from my apartment in Chandler as I couldn't get a ride to their lot on a Saturday when I was to pick it up. I placed a deposit of a thousand dollars and they held the vehicle for me until I returned back to AZ from NM. I spent time at other big dealerships and hated the constant pressure and salespeople who would  not let me leave without giving me the "What do we need to do to get you in this car today" speech. There was absolutely no pressure and the vehicle looks and runs great. It was also about $1000 less than anything comparable I saw at other lots. I'd dfinitely buy fom Hertz again.

 
Justin L. | 2014-10-09

What a refreshing difference from other sleazy dealerships in the area (ABC Nissan).  We were a little leery of purchasing a car from Hertz, but it was a great experience.  We looked at their website at first to check the inventory for our wants and needs.  There were multiple vehicles that fit our family, all at very competitive prices.  John Fliss was the salesman that worked with us at the dealership.  He was helpful, patient, and most importantly honest with us.  We were able to test drive five different cars without any pressure or games.  We finally purchased a great car with very low mileage.  No haggling, no games, no hidden fees, no pressure.  With great credit, we were even able to get better financing through the dealership than our own bank.  This is how car buying should be.  We got a fair deal without stress and frustration.  Thank you John and Dale, we will keep you in mind when we need to replace our second car.

 
Kelly C. | 2014-09-29

We've been looking for a new (to us) used car for the past several weeks & have been sorely disappointed in either the availability of used cars or the places that we were going. However, this past Sat.9/27/14 we found a used car online at a dealership & went to go look at it. We arrived at the "dealership" & they said their used car lot is down the street. So we went down the street & the man that came to help us was not accommodating at all. The specific car they had advertised turned out not to be the same car as what was on the lot. So we said we weren't interested. He was very rude. However, next door was Hertz Used Car Sales & we decided to go take a look. We never thought about going to a rental car company to look for used cars. The gentleman who came out to help us, Scott Zeigler, was very friendly, not pushy & extremely knowledgeable. We told him what we were looking for & he knew exactly what we were wanting. However, he never pushed us to that particular car until we had looked over the entire lot. We decided to test drive the original one he had suggested & loved the car! We came back made an offer & started the process, which by the way, was extremely easy. Dale, the Finance Manager was very patient w/us with all of the questions that we asked & was very informative about the different service plan options that were available, if we were interested. He was also definitely not pushy with us to purchase anything extra. There was a monsoon storm rolling in & Scott decided to take the car, while we were w/Dale & get new windshield wiper blades put on it. I'm so glad he did because when we left it was raining something awful & the drive was not so scary with new windshield wiper blades! I will definitely be telling all my friends & family to go see Scott for their next used car!!!!

 
Karrie C. | 2014-09-22

They have a desent selection of cars. But most importantly the staff was just super nice and patient with me. Buying a car is a huge investment and they get that. They want you to be confident and happy. The atmosphere there is friendly and laid back. Thank you Dan and Dale!

The only reason I have ten four starts is small things like I only have one set of keys.

 
Michelle G. | 2014-09-11

I bought a 2013 Ford Fiesta from this dealership one week ago. The process for buying the car was excellent. The no-haggle pricing and efficiency of Scott, the salesman was refreshing. However, today, the engine failed and needs to be replaced. I spoke to the supervisor, Rick, who was not apologetic or willing to help me with a rental car, despite the promise they make when you buy a hertz "certified" vehicle. He told me to read my paperwork and I will see they aren't obligated to help me with a rental (not true- page 8 of certified information booklet states otherwise). Fortunately, after writing these reviews and contacting corporate offices, Dale, the GM was able to help me. He filed the claim for my rental reimbursement.
Although the buying experience was good, their response to this issue is extremely poor.

 
Jason V. | 2014-09-09

Update: got the interior trim piece and the floor mats from Scott as he promised a few weeks back. Very satisfied with the service from Hertz Car Sales and now looking into booking a vacation to use the free week in a rental from Hertz.

 
Jowhar K. | 2014-08-18

Awesome experience purchasing my VW Jetta from Hertz Car Sales.  John Fliss made purchasing a car and enjoyable experience. He was prepared with a list of available vehicles that I was interested in seeing along with more possibilities.  I was able to test drive as many as I liked until I eventually found my vehicle.  

The sales and financing associates were professional and expedient in finding what I was looking for.  Hertz Car Sales is a dealership I would gladly recommend and continue purchasing from.

 
Lisa G. | 2014-07-26

After several dissapointing trips to other dealers, we tried Hertz Car Sales. We were so happy with this experience that we actually purchased TWO cars - the one we were looking to purchase and another to trade in one of our older vehicles.

Dale (the manager) and John (our salesperson) were fantastic. They were friendly, patient and gave us a very fair price for the cars and a good rate on our trade-in.  We purchased the first car (a Honda Civic for our son) last night and went back and got a Toyota Camry today for myself. Both solid cars with low miles. Of course I like that all of the cars are certified. There is NO JUNK on this lot. All great cars. As I was contemplating the Camry, John said to me, "take your time. It's an important purchase. You are not buying a loaf of bread." But both Dale and John made the experience as easy as buying a loaf of bread.

We were in and out in record time. No games. No bait and switch. Just a really great group of salespeople trying to match quality cars up with people.

I never thought I would say it, but buying cars is a PLEASANT experience when you get it at Hertz Car Sales Phoenix.

THANK YOU! :) five stars!

 
Andrei Z. | 2014-01-27

Superb experience. Top notch customer service and know how from Scott Zeigler. Painless process, zero pressure, awesome deal. The rest of the staff was also very polite and pleasant. Thank you to John as well.