Express Auto Spot in Phoenix, AZ


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Specialties

Whether you have Good, Bad, or No Credit, Express Auto Spot can help you get the car you need and get you on the road today. We give a 12 month, 12,000 mile warranty on every car. Come in today!

History

Established in 2012.

We opened Express Auto Spot with the goal to make your car buying experience the best possible. Our dealership offers a wide variety of used cars, incentives, service specials, and parts savings.

If you're looking to purchase your dream car, you've come to the right place. At Express Auto Spot we pride ourselves on being the most reliable and trustworthy dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!

We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration.

Express Auto Spot


Dealer Info:


Phone(s):(888) 683-5000
Address:4240 W Glendale Ave, Phoenix, AZ, 85051
  • Monday: 9:00 am - 8:00 pm
  • Tuesday: 9:00 am - 8:00 pm
  • Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 8:00 pm
  • Friday: 9:00 am - 8:00 pm
  • Saturday: 9:00 am - 8:00 pm
  • Sunday: 10:00 am - 4:00 pm

Reviews on Express Auto Spot

 
Antony B. | 2015-03-05

These guys are on point! They've got everything you need under one roof, repairs, financing, you name it.

Brian W (the operations manager) made my already unfortunate situation a pleasant experience. I am so grateful for the support. I would recommend anyone to visit this place under his management.

 
Maria P. | 2015-02-12

Amazing customer service.  I bought 2011 Dodge Challenger.  Enrique was amazing. Very helpful . He gave me a great deal. Would definitely come back.

 
Deborah M. | 2015-02-11

The owner is a good guy, truly tries to keep his customers happy.

 
Thomas J. | 2015-01-14

This was going to be a 4-5 star, seriously. I was logging on to make my payment and was thinking "I ought to give these guys a good review". I've been pretty satisfied with a vehicle I purchased there. Pretty reliable, free oil changes were prompt. OK I had a flat, but that can happen to a new car.

Anyway, they were upfront when I bought it, yes the price was at the high end (maybe more) but due to a divorce my credit was horrible and I needed a reliable car to get work and rebuild my credit. They are a good match for that situation (low down) if you have a job and can make payments. They also have a social media discount now.

So what's the problem? Well after several months of on-time online payments I find they sold the note on my vehicle to another company. Unfortunately, this company's payment processing is straight out of the 1990's. If you make an online payment with them they charge you six dollars!!!  HUH?!?...$6?!?

Do the math ---if you have say 70 payments left on your note, that just added $420.00 to the cost of your car! Their answer? "Mail us a check and there is no charge." A check? Are you kidding? This is 2015 do most people even use checks anymore? Do they trust the post office?  ...Well, I could do an online check...NOPE, six dollars for that too!

The worst part: In addition to this, all vehicles have an ignition interlock which cuts off the ignition if there is a late payment (or ANY payment issue).------ Listen guys, I bought from you because I need reliable transportation, not a crap shoot every time a payment (or processing error) is made.--------- So much for "we carry our own contracts".

If you think I'm over-reacting, I know 3 people that bought here and the 'cut-off' already happened to one of them, even though they already had a payment confirmation number. I sure don't need this when I'm running late for work, or worse, on a vacation. ;)

Anyway, I used to hand out their business cards, now I tell people to think twice. The sale of my note completely changed my mind. - I'm nervous every payday now. It's either mail something and verify and re-verify to be sure it was processed and received and my car will still start...or pay $6 for an electronic transaction that costs them pennies. It's both the cost and the principle I object to.---This sucks..

**ADDENDUM** You are now down to 1 star, EAS, as the worst has happened.. I paid my 6 bucks and made my second online payment to your new finance company on my payday yesterday (not due until today). And guess what...it wasn't credited.

I have the confirmation number, I can see the deduction from my bank account and still the interlock is buzzing like mad (the final warning that the vehicle will not start the next time unless your payment is credited).

So just call them, right? Wrong, finance company is only open M-F. So here I sit on a Saturday Night, never missed a payment and I have a 3500 LB Boat Anchor in the driveway until Monday Morning. I even had to arrange a ride to work. --- This sucks even worse. ---DON'T DO IT IF YOU NEED RELIABLE TRANSPORTATION!!!

 
Freddie B. | 2014-11-15

Came in and was greeted with a big smile.  Up beat staff.  Been really hesitant to buy a vehicle through a dealer due to my credit.  They treated me like family.  Got a a great vehicle with a warranty.  Definitely will recommend to friends.  Thank you!

 
Max K. | 2014-11-11

The staff at Express Auto Spot is friendly and it is a great place to go to find a used car or if you are looking to repair your credit. 12,000 mile warranty on all cars.

 
Nikki B. | 2014-11-10

Worst expereince ever!  Their cars all have problems.  Purchased a car within one week car broke down had to be towed, was given 3 loaners which all 3 had mechancial problems.  Missed 2.5 days of work due to car issues which they did not care at all.  When I addressed concerns with Managment I was told they were voiding my purchase contract and refunding me half of my $750 deposit.  I was ordered to return the loaner by a certain time or they would shut it off and send someone to my job to pick up the car and threaten to not give me any of my deposit back.  I finally got a full refund but was treated badly and insulted. I would not recommend this place to my worst enemy!  This place SUCKS!!! Their cars are over priced some up to $4k more than kelly blue book.  If you want a reliable car and be treated with respect don't go to Express Auto Spot!

 
Monique J. | 2014-10-13

I am extremely disappointed with this used car lot. They fit all the stereotypes of a SLEASY CAR SALESMEN! The first sign for me was walking into the showroom with my husband and no one welcoming us for coming in. In fact, we waited 2 hours to speak to a salesman who was schedule to meet us, but HE NEVER SHOWED UP!  

Finally we were given to this girl named JJ. She was actually half way decent and she complete the paperwork, emphasizing a one year warranty. However she keep asking us every 10 minutes to remember to post a review on Yelp. I was planning to wait until we had our first problem, and see how they respond, and boy was my gut on point.

So we went into the mechanic shop a week later for the first time to look at our steering panel, knowing that it was a large issue that should be fixed and covered under the warranty. Immediately they were asking us for $$100$$ just to look at the car. This was BEFORE even opening the hood of the car. And the warranty covered NOTHING, it was more valuable as toilet paper.

These people are SCAM ARTIST, taking advantage of families who walk onto their lot. I suggest that anyone considering doing business with them run in the opposite direction.

 
Sam P. | 2014-10-13

NOT RECOMMENDED
once you buy the car they wont even recognize you.. they will be really good while they are selling it but once you purchase it, its all gone!! i will never recommend any one to do business with them..

Alryt it starts from where i bought my car from them, there was a noise in steering when i bought it i told them there is a noise , they said o we will fix it its not sum thing big, they give me time of one week i went back, again told me to come back after 2 week the third time i went there, they said its not cover you have to pay for it ... I PAID FOR IT, WOULD YOU BELIEVE IT!! STILL THAT NOISE IS STILL THERE..
its not end yet.. its a big review , i m taking time out of my day so you can understand how wrong they did to me.

SO after that today i went there , there is some thing wrong with  my radiator , the car is getting really heated.. first of all the lady at the computer at mechanical department was highly rude and unwelcoming.. i said can u ask sum one to check my car its getting really heated, she said leave your car and come tomorrow.
i said i have to go to work tomorrow if you can  just check it i ll wait for 2. 3 4 hour here, just ask someone to check it so i know whats wrong in it and than i ll leave it for a day if i exactly know the problem.. she said NO YOU ARE A WALK IN you need appointment.. i said ok
i came home, call them ask for an appointment , she said 28 october... and today is 13 oct WOULD YOU BELIEVE IT I CANT DRIVE MY CAR TILL 28 WITH RADIATOR OFF.. THEY ARE NOT EVEN WILLING TO CHECK IT BEFORE THAT, HOW I M GONNA DRIVE THIS CAR TILL THEN..  

SO LONG STORY SHORT SAVE YOUR TIME AND MONEY..
NOT RECOMMENDED

 
Sandra C. | 2014-08-27

I was looking at the classifieds online for a car. I came across an ad for a fairly inexpensive car. I stopped in over the weekend to check it out. I met with a sales girl that showed me that car and a few other cars. They had a large selection. I actually ended up getting a different car from express. Clean car. The down payment was low, which is why went there to begin with. The rate was kinda high, but they told me in a year after good pay history, I could bring it back for a different car, or refinance the car. They finance the cars so that wasn't' a hard step.  Overall I had a good experience.

 
Janet S. | 2014-08-14

went to Express Auto Spot after looking for a car online. I called them and asked about the car. The lady was nice. We set up a time to see it.
When I got there ,I walked into the dealer and was asked if I needed anything. I said I had an appointment. The lady I talked to came up front and showed me the car. We took it for a test drive.
Everything was fine. So I got the car. The appoint with buying the car took about 2 hours all together.  I was really happy that this was an easy transaction.

 
Angry J. | 2014-05-27

This place is for suckers. They put pictures of cars online that they don't really have. That really really irks me. We had a salesman before we even got out of our car. He immediately started lying through his teeth. This place is a joke. I have no idea where they get their prices from. Jacked up thousands of dollars. I highly do NOT recommend.

 
Tykeishia R. | 2014-01-09

save your money!!! i didnt even want to give them a star

over priced lemons wih a hell of a detail! bought a car november 9th 2013 and it broke down december 2, 2013!!! had to rent a car twice b4 they gave me a loaner car and then they repo'd that 1/9/14 and my mini van still isnt fixed!! not to mention when i pay my car payment they wont release the car until i pay repo fees!!! for the loan car!!! f**k you express!! and they give all your personal info ssn, dl #, bday, name to the tow guy!!! disgrace