DriveTime Used Cars in Phoenix, AZ


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Specialties

DriveTime is the nation's largest dealer helping people with credit issues find and finance their perfect vehicle. We work with people of all credit types to help them get into quality used cars. Unlike at traditional dealerships, DriveTime incorporates no-haggle pricing, creating a no-pressure, customer-friendly environment where trained sales advisors work with customers to find them a great used car and an affordable financing package to buy it. All used cars available for sale at DriveTime dealerships have been thoroughly inspected, reconditioned and detailed before arriving at the lot to ensure that customers have only quality, reliable vehicles to select from. Experience a better way of buying cars by visiting DriveTime in Phoenix, AZ.

History

Established in 2002.

Since 2002, DriveTime Automotive Group Inc. has successfully differentiated itself as the leading integrated car dealership and finance company helping people buy quality used cars regardless of their credit. Headquartered in Phoenix, Arizona, the company operates more than 100 dealerships nationwide and has sold more than 600,000 used cars to consumers of all credit types.

DriveTime Used Cars


Dealer Info:


Phone(s):(602) 842-5849
Address:1515 E Bell Rd, Phoenix, AZ, 85022
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: Closed

Dealer Info:


Phone(s):(602) 726-4338
Address:2143 W Camelback, Phoenix, AZ, 85015
  • Monday: 9:00 am - 9:00 pm
  • Tuesday: 9:00 am - 9:00 pm
  • Wednesday: 9:00 am - 9:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 9:00 am - 9:00 pm
  • Saturday: 9:00 am - 9:00 pm
  • Sunday: Closed

Reviews on DriveTime Used Cars

 
Brandy C. | 2015-03-18

The saying "never judge a book by its cover " is especially true for this place ! After inquiring at different dealerships and not getting a great answer we resorted to drive time in hopes it would turn out as good experience ...in the end it was . Joseph our sales guy helped us out wonderfully with the whole situation and was never pushy once . Everyone that worked there was helpful and understanding !!!!!
We got into the car we wanted no games gimmicks or crap ! It was an easy non stressful process and for that I am beyond happy I chose drive time ! I now have a reliable beautiful well toooken car of vehicle from drive time and I will tell people all about them they are the go to guys bad credit no credit or good credit !!!!!!!!!! I recommend Joseph he was an awesome sales man!!!!!!

 
Ajna S. | 2015-02-26

I bought a car from drive time and it immediately started showing problems. The check engine light just "magically" came on while I was driving home from the dealership that day. The sales agent had the nerve to tell me that he was insulted that I would imply that drive time would shut the check engine light off just to sell a car.. Every car I drove after that had issues. Either the breaks were grinding, the steering was bad, or it made weird noises in the engine area. Drive time is trying to sell cars that aren't even worth $1500 for $9000-$11000. Really? And by the time you pay off your car you've paid $20,000 for it after interest.. This place is a rip off, and when you aren't completely satisfied with the car you're test driving and want to see other cars, they get annoyed with you as if you should just settle for any crappy car they have on the lot. If I am going to sell my soul to you people, it better be worth it. Don't go to drive time for a car. You'll be better off taking the bus.

 
K C. | 2015-02-24

I have bad credit and trying to get a reliable vehicle is like trying to squeeze water out of a stone! I went to so many sketchy auto dealers that I was beginning to loose hope. But the Cameback Drive Time Team help me get into my dream car!! I recommended them to any one who will listen! your having trouble auto shopping due to bad credit go to Drive Time!!

 
Cristobal R. | 2015-02-16

Went in three weeks ago if that very responsive great sales agent and friendly but I will say this they need more staff. Called on a Monday informed want to return lease car to get financing nobody available and nobody has called me back I have done customer service for well over three years and from my experience bad customer service will sink the best of companies so just imagine what it will do to this company. Short and simple bad customer service because they do not have enough staff

 
Kristin B. | 2015-01-06

Our overall initial experience was ok, that was until yesterday. We bought a car from this location and used our old vehicle as a trade in. The sale was completed on 11/29/14. As of yesterday we still had not received our plates in the mail from motor vehicle. My husband stopped in to see what was taking so long. Turns out nobody ever sent our information in to motor vehicle. We now have a temp tag that is set to expire in 7 days, and drivetime is not taking any responsibility for it. They told my husband there is nothing they can do, even though it was their screw up.  It's going to be another 3 weeks before we receive our new plates. I had to sit at motor vehicle for 2 hours yesterday just to file a sold notice on our old vehicle because they were requesting proof of insurance, and drivetime had also not reported that our old vehicle now belonged to them. Totally irate about this whole thing. I will NEVER purchase another vehicle from such a disorganized and devious company, and plan on warning everyone that I can to stay away!!!

 
Steve F. | 2014-06-05

STAY AWAY. Dishonest practices seem to be acceptable here. I went in curious about a PT Cruiser, thinking it'd be a completely affordable vehicle. After doing all the paperwork, the '10 one I was looking at (with like over 80k miles on it) came out to around $230 bi-weekly. Several times while talking to the manager helping us, he said "your monthly payment will be $460." I didn't think much of it til I got home. A bi-weekly payment of $230 isn't actually $460 a month, because there are two months in the year where you'll actually be making that payment THREE times. So it's really like $499 a month. Either the MANAGER of the place doesn't know that fact (which I find it hard to believe), or he was purposely trying to manipulate me into thinking my monthly payment was lower than it actually is. $499 a month for a '08 PT Cruiser with 80,000 miles on it? Really? Even without the outright lying, it's just too pricey.

 
Matt L. | 2013-05-23

Bought a car from there and have had many problems with it. I have lost 2000.00 out of pocket because they refuse to replace any parts. STAY AWAY. They lie and lie more. they might be nice to get u into a car, but after that they will tell u to piss off

 
Amber P. | 2012-11-19

Heard about this business from there commercials, decided it would help our credit out to buy a car, went online, looked at the inventory and decided to give it a try.  Getting approved was not a problem, husband picked out the vehicle he couldn't live without and we went home with it.  Problem , we live 160 miles away from the dealership and about  70 miles into trip home the vehicle started shutting off.  He thought it was the transmission slipping, but as the problem progressed, the car died.  It would restart but every bump turned it off again.  Fortunately, the car would restart and didn't leave him stranded on the side of  the road.  He called Drive Time first thing on Thursday morning and the run around began.  Call warranty and get car fixed, call roadside assistance and file a claim.  Since the car didn't make it 70 miles without having problems, we wanted nothing to do with it, who wants a lemon or to buy a car that has issues first thing.  When we explained that we were not going to file a claim or anything else that the car was coming back, and they need to come and get it, well that's your problem and you have 5 days per contract.  Not once was there concern expressed that the car was a safety hazard (the final turn off was in the middle of the lane with no warning, just dead, no hazard lights either), or that the returning of car was a problem since it wouldn't go down the road on it's own, that we had to take more time off work to return car.  We did get them to pay for the tow bill so that the car could be returned, but when we wouldn't agree to split the bill, we were asked by the general manager not to ever come to them to buy a car again.

 
Emily c. | 2012-09-11

Let me start off by saying my husband and I had been in the market of getting a new car since ours was on it's last legs. We came to Drivetime hoping to catch a deal and boy did we! We met with Claudette Bennett who was the sweetest person ever! She was straight up and honest with us w/ no problems at all. They were very thorough and helped up every step of the way. They explained the payments to us and have a promo for every person you can referral. Claudette went over the vehicle's history and helped us set up auto payments. I will say the only issue we had was the truck battery not being charged when we were on our way for a test drive which was ok. They did charge the battery and we were off. The vehicle was flawless no scratches, decent miles and the price was awesome! When we were sold on the vehicle we sat w/ James the general manager who was just as awesome! He let us know that if for any reason there was an issue w/ the battery, we were to call him and he would rectify it. Once the deal was said and done we got home and low and behold the battery was giving us issues. My husband called James and he said he would call us on Monday w/ the time so that we were able to get a battery. My husband met w/ him Monday and we got a new battery easy peasy. It was such a pleasure dealing w/ them and we look foward to working w/ them again!!! Best experience ever!

 
Holly B. | 2012-07-07

I had serious problemed credit. I had been to the "Joe-Blow" places on Van Buren and all of them laughed at me. I came here thinking they were going to laugh at me too. I told them about all my problems - you name it, I have it on my credit. They took about 10 minutes and approved me! I was approved for any car on the lot. I walked out of their store in about 2 hours with an amazing newer truck and less than $500 out of pocket. They stuck with my payment plan of what I could afford. They were really nice.

 
Lacarl J. | 2011-06-12

If you don't have $5000 cash don't even waste your time going here and that wont even get you a decent car.

 

DriveTime Used Cars in other cities (Arizona)


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